Sr. Director, IT - Web Services / Software Development

  • Appcast,
  • Maryland Heights, MO
Web, Management, IT, SDLC, LAN, WAN, Excel, Computer, Project
Full Time
Work from home not available Travel not required

Job Description

Client Reference Code: 242318-1
JOB SUMMARY
Responsible for design, development, and delivery of Charter Communications Enterprise Web Services, subscriber facing Identity Management platform, and directory service applications / product portfolio. Organize and direct the implementation of corporate IT initiatives that support the strategy and goals of the corporation. Candidate should possess a deep understanding of SDLC best practices and micro-service design and development. Assists with the setting and overseas the implementation of IT standards, policies and/or master plan for the IT function. Champions the development and acquisition of new technologies and tools to improve the organization's internal operations and data delivery. Identifies and develops new technological directions. Advises on enhancements to existing applications and implementation of new systems. Provides strategic guidance to corporate and field management on IT issues.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience
  • Oversees a sector of the IT functional area
  • Assists with setting the IT plan according to the IT and corporate strategy
  • Oversees the maintenance and enhancement of hardware and software systems that support field business applications and local area networks/wide area networks (LAN/WAN) for employees
  • Directs and deploys IT staff to ensure uninterrupted IT network support at maximum performance
  • Ensures field compliance with IT standards, policies and procedures
  • Accountable for the function's budgets and approves related capital expenditures
  • Assists with the creation and successful management of multi-million dollar budgets
  • Assists with negotiating multi-million dollar contracts with third-party vendors

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
  • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
  • Basic computer skills, with proficiency with Word and Excel
  • Expert level knowledge and understanding of technology across various domains
  • Strong understanding of technology and trends
  • Goals oriented, with proven track record in collaborating with diverse stakeholders and driving results, especially via influence management
  • Skillfully synthesizes large quantities of complex information under pressure. Distills it to the most critical issues and draws accurate conclusions, taking into account a high degree of uncertainty Experience relaying sensitive information to appropriate parties
  • Keeps clients, superiors, peers, and direct reports updated based on their information needs
  • Strong technical skills with knowledge of a wide variety of tools and technologies and extensive knowledge in a subset of these skills
  • Ability to effectively manage operational and project budgets
  • Knowledge of computer and/or network systems, applications, procedures and techniques
  • Experience leading others and providing constructive feedback
  • Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
  • Skill in organizing resources and establishing priorities
  • Ability to learn and support new systems and applications
  • Ability to work with others to resolve problems, handle requests or situations
  • Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
  • Displays a sense of urgency to resolve issues quickly and efficiently
  • A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
  • Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
  • Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
  • Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
  • Ability to make decisions and solve problems while working under pressure
  • Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
  • Proven knowledge of information technologies and methodologies related to assigned IT segment or area
  • Ability to exercise, on a regular basis, independent judgment and discretion in performance of job duties
  • Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job
  • Expert level knowledge and understanding of technology across various domains
  • Strong understanding of technology and trends
  • Goals oriented, with proven track record in collaborating with diverse stakeholders and driving results, especially via influence management
  • Successful history of working in and leading teams to meet business needs

Education
BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience

Related Work Experience
10 - 12 years IT work experience
7 - 10 years Leadership experience
5 - 7 years Project Management experience

WORKING CONDITIONS
Office environment
Job Code : IGN805 Sr Dir, IT Exempt

242318BR

Posted By

Maryland Heights, MO, 63043

Dice Id : appblok
Position Id : 3247_242318BR-1
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