Sr. Engineer Managed Services Mainframe - IBM Z & Parallel SYSPLEX

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Sirius Computer Solutions Inc
Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics, IBM Z, SYSPLEX
Full Time
Depends on Experience
Work from home available

Job Description

Position Summary

The primary purpose of this position is to manage and maintain IT infrastructure environments for Managed Services customers that may include but are not limited to: IBM Z parallel SYSPLEX, IBM Z operating systems, zLinux systems and associated IBM and ISV software products (Independent Software Vendor) and IBM Z network infrastructure environments. The Managed Services Sr. Engineer ensures high levels of availability and execution of the supported systems and business applications. This position will focus upon the operational stability, maintenance and performance of parallel SYSPLEX infrastructures within customer and/or hosted data center environments.

The Sr. Engineer is a client facing support representative that works with designated accounts and acts as a value-added technical advocate for Sirius Managed Services clients.  A Sr. Engineer is responsible for understanding clients’ business requirements as they pertain to Managed Services solutions, recommending enhancements and/or improvements to parallel SYSPLEX configurations and establishing solutions that meet customer expectations and correspond to the appropriate MS offerings and/or contractual obligations. 

This role can interact with client personnel both at the C-level and throughout the client’s organization.  The Sr. Engineer takes a consultative approach to influence client thinking on strategic initiatives, spur innovative approaches and drive successful client business outcomes.

The Sr. Engineer has deep subject matter expertise in solutions across multiple technical towers such as z/OS architecture, coupling facility performance and hardware configurations.  All deliverables to the client add value, earn trust and increase customer satisfaction.  As a Sr. Engineer, at times will be a a single point of contact for multiple initiatives, serve as a team leader and mentor others within Sirius Managed Services.  The Sr. Engineer positions Managed Services mainframe support as a strategic service to the customer.

Primary Duties & Responsibilities

  • Client Facing Technical Support – Partners with the Managed Services Account Management team, interfacing directly with Sirius Managed Services clients. Builds trusted advisor relationships, understanding clients’ business challenges and proposing solutions to complex situations
  • Client facing work will include but is not limited to:
  • Researching current and emerging technologies within the IBM Z platform, evaluating trends, identifying optional alternatives, making recommendations and presenting to client management
  • Developing High Level Designs and Architectures – Creates and documents architectures that address client business problems that can be leveraged to ensure a smooth and/or seamless transition to implementation
  • Mentors and coordinates other mainframe engineers to apply background expertise toward analyzing and enhancing client parallel SYSPLEX configurations and z/OS technical support
  • Administrative Overhead – Responds to email, phone calls in a timely manner, completes time reporting measures, expense reports and status reports as required
  • Training – Develops and executes a professional plan that will enhance skills

Basic Qualifications

  • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field
  • At least 5 years of IT engineering experience dealing with IBM Z infrastructure solutions with a specific focus upon parallel SYSPLEX configurations, including five (5) years of experience with large enterprise clients that have a mainframe platform

Other Position Requirements

  • Demonstrated ability to apply technical background and knowledge to business direction by developing technical solutions to complex mainframe environments and presenting corresponding benefits and disadvantages in a logical and readily identifiable manner
  • Demonstrate ability to drive successful resolution to large enterprise IBM Z clients sequencing approaches and associated execution to the client to earn trust and enhance customer satisfaction
  • Proven experience articulating technical viewpoints to diverse audiences, including technical and business decision makers
  • Proven ability to evaluate information and make sound technical risk judgements
  • Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
  • Demonstrated ability to develop longer-range project plans and schedules to complete complex projects or new solution development and deployment
  • Demonstrated ability to perform technical skills/knowledge transfer to peers and client as needed
  • Demonstrated attention to detail and follow-up skills
  • Demonstrated leadership, delegation and personnel management skills
  • Demonstrated communication and presentation skills, including formal and informal presentations to large and small audiences
  • Demonstrated ability to work independently with minimal direction
  • Technical writing experience

 Preferred Qualifications

  • Prior team leadership and/or mentorship or similar level experience in an enterprise IT environment
  • Prior experience leading technical teams in a client or consulting project environment
  • Demonstrated experience in supporting multi-million dollar enterprise-size complex initiatives
  • Ten (10) or more years of IT engineering experience dealing with IBM Z infrastructure solutions

 Data Privacy and Security

  • All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.
  • Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department.  Other data privacy and data security related regulatory training may be required based on your role or assignment

Essential Functions

The above primary duties, responsibilities and position requirements are not all inclusive.

Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify.


 Demonstrates competencies defined for the Analyst through Engineer levels plus the following:

Take a creative idea and put into practice.  Encourages diverse thinking to promote and nurture innovation. Demonstrates competencies defined for the Analyst through Engineer level, plus the following: 

 Client Focus Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships. 

 Plans and Aligns - Sets objectives to align with broader organizational goals. Breaks down objectives into appropriate initiatives and actions. Stages activities with relevant milestones and schedules. Anticipates and adjusts effective contingency plans. 

 Manages Complexity – Asks the right questions to accurately analyze situations. Acquires data from multiple and diverse sources when solving problems. Uncovers root causes to difficult problems. Evaluates pros and cons, risks and benefits of different solution options. 

 Organizational Savvy - Is sensitive to how people and organizations function. Anticipates land mines and plans approach accordingly. Deals comfortably with organizational politics. Knows who has power, respect, and influence. Steers through the organizational maze to get things done. 

 Optimizes Work Processes Identifies and creates the processes necessary to get work done. Separates and combines activities into efficient workflow. Designs processes and procedures that allow managing from a distance. Seek ways to improve processes, from small tweaks to complete reengineering. 

Drives Results Has a strong bottom-line orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of exceeding goals successfully. Pushes self and helps others achieve goals. 

Company Information

Join the Brightest Minds in the Business. Love your work. Build experiences and solutions that matter.

As a nationally recognized IT solutions provider with over three decades of success, Sirius is known for cultivating the best talent, providing a positive work environment, and offering a compensation and benefits package designed to help our employees thrive both personally and professionally.

We hire passionate, talented team members to design, deliver, and maintain solutions across IT Security, IT Strategy, Cloud, Data, Digital Transformation, and Managed Services. As a Sirius employee, you will:
• Affect business outcomes at the world’s largest organizations, while being a valued member of our smaller community of thought leaders and innovative problem-solvers
• Grow your expertise and capabilities through our commitment to professional development
• Achieve a work and life balance that fits your personal and professional goals
• Collaborate as part of an entrepreneurial team that values creativity, quality, and is always looking around the corner at what comes next

Sirius Core Values

Sirius was built on a foundation of core values that reminds us that our success is measured by our clients, valued partners, our employees, and the communities where we live. We live these core values every day - in the way we work with our clients, our partners, and each other.
• Respect for the individual
• High client satisfaction
• Excellence in everything we do
• True partnerships with our suppliers and partners
• Sound economics in all we do
• Community service

If you’re ready to work with the Brightest Minds in the Business, contact us today.

Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify.

Dice Id : SCSITX
Position Id : SRENG04596
Originally Posted : 3 months ago

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