Title: L2- License Management Specialist
Location: Milwaukee, WI
Duration: Long Term
Position Type: Open
Licensing knowledge of one or more major vendors such as Microsoft, IBM, Oracle, SAP, Autodesk, Adobe, SAS, Symantec, Mcafee, SAG, OpenTxt etc.
Have good knowledge of licensing terms such as site, perpetual, training, evaluation licenses
ITIL / CSAM / Licensing Certification for Microsoft or any other publisher desirable
Working Knowledge / Operational knowledge of License Management tool like Snow Software, Flexera, Aspera, CA-ITAM, etc.
Working knowledge of a Service Request Management Process.
Able to understand licensing terms & conditions and license matrix of new software publisher or product.
Software publisher Auditing experience
Roles and Responsibilities:
Understand terms and conditions defined in the Software contract and guide the organization on software usage.
Able to create baseline from the entitlement data
Generate ELP position for the software products
Enter, update and maintain data in the Software asset management tool
On-boarding software publishers in License management/asset management tool.
Receive and process software license transfers and/or software license returns
Obtain proper documentation such as Proof of Purchase documentation
Preparing Entitlement and Deployment reports for clients
Calculate the effective demand and Effective licenses in the environment
Receive order and track licenses by creating/updating record in license management system
Assign or purchase licenses based on new and existing software requests
Perform optimization activities like license transfers or reclaim & redeploy
Assisting in Software Asset Management (SAM) audits