Sr. NOC Analyst

networking, Security, NOC
Full Time
$55,000 - $90,000
Work from home not available Travel not required

Job Description


-Locals only! Permanent only! -U.S. Citizens & those authorized to work in U.S. are encouraged to apply. Unable to sponsor. -Apply thru: DICE -or- 'baxley. com' -or- email to 'apply @ baxley. com'


Responsibilities:


  • Respond to client telephone (NOC) calls and technical support requests

  • Monitor client networks and systems through our RMM tools

  • Diagnose and repair networks, operating systems, and applications

  • Perform system assembly and software installation for new client equipment

  • Assist in keeping client infrastructure documentation up to date

  • Perform remote work as requested by Director or Engineering Team

  • Work independently and with fellow team members in achieving utilization objectives

  • Follow a thorough planning and follow-through process for all aspects of the job

  • Provide a high level of customer service through comprehensive communication

  • Support the company process for retaining present clients and for acquiring future clients

  • Complete assigned training objectives to stay current with emerging technology


Requirements


  • At least three years of experience performing the duties described below

  • Proficiency in Windows server/client infrastructures, and at least one of the following; macOS, Linux, Cisco/HP networking, IT Security, or software development (i.e. .Net Programming, advanced scripting, etc.)

  • Experience deploying and managing virtualized infrastructures (Hyper-V/VMware)

  • Technical certifications that provide the knowledge and skill to perform the majr duties described above. (i.e. MCSE, MCITP, CCNA, Security +, Network +, etc.) a plus

  • A strong work ethic and capacity to self-motivate

  • Excellent communication (people) skills and ability to read any situation and react

  • Highly organized, with a well formed ability to forecast, plan, implement, & follow up

  • Innate ability to work in and contribute to a team

  • Detail oriented, with an ability to prioritize effectively

  • Demonstrated ability and interest in mastering new and emerging technologies

  • Commitment to excellence, integrity, and professionalism in Customer Service


Benefits


  • Gain hands-on experience with a myriad of technologies

  • One of a kind team with pride in expertise

  • Small company where individuals matter and work/life balance is encouraged

  • Strong leadership team that allows freedom and creativity to make an impact

  • Develop professionally and pursue interests

  • Supportive and flexible

  • Massage Mondays

  • Social outings


Location: Columbus, OH


Salary: Base + profit sharing (total up to $90K)


Posted By

Mike Baxley

Dallas, TX

Contact
Dice Id : 10115382
Position Id : D190506-OH
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