Sr. Network Datacenter Engineer

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The Judge Group, Inc.
Network, Engineer, Director, IT, Security, SSL, IIS, SQL, System, TCP, IP, VPN, Computer, Systems, Engineering
Full Time

Job Description

Location: Ferndale, MD
Description: Our client is currently seeking a Sr. Network Datacenter Engineer

This position will report to the Director of Cloud Services and is the main point of contact for all IT related functions at the client data center. This position will be primarily responsible for the following areas of support which are performed on a daily basis.

This job will have the following responsibilities:
The Senior IT Support Specialist leads and coordinates with programs, teams, and vendors to understand requirements for implementing tools, processes, and policies to meet IT Support goals and objectives.

Provide Tier II & III level day-to-day support across all members of the organization. Acts as an escalation point to the internal support team and external help desk, to include Cloud Services and End-User support.

Demonstrates a strong working knowledge of how IT processes enable employee productivit

Employs a consultative and proactive approach to understanding requirements, designing effective processes, and identifying opportunities for improvemen

Applies hands-on experience supporting formal documentation and policies and is effective at translating complex technical terms for a wide variety of audiences

Demonstrates experience managing IT initiatives and reporting on progress across multiple teams and a wide range of audiences

Assists in leading internal efforts to share lessons learned and promote continuous improvement

Provides escalation assistance to Helpdesk and IT support specialists with issues surrounding software and programs and acts on IT requests.

Provides training and guidance to team members as needed

Manages and supports licensing of third-party tools

Manages, supports and implements all areas of mobile device management and remote control reporting and monitoring from tools including Addigy and Connectwise

Implements, manages and support areas of Microsoft

Will need to work independently and be self-motivated, with a great deal of initiative to investigate the hosted systems to understand their roles and functions they provide to the organization.

To work with Client application wonder to plan application moves to new operating systems.

Implements, manages and supports Client Active directory and GPO only as directed by the IT Cloud Services Team. Perform clean up activities of the Cleint AD directory in preparation of centralized management project.

Serves as a mentor to the IT Support Specialist and provide guidance on more complicated issues

Develop security recommendations to meet ongoing security, regulatory and best practices.

Maintain VMware environment to include following security patching, license compliance and software renewals.

To resolve Security vulnerabilities discovered by the Security Operations Center

To provide routine status updates to the Cloud Services Director of new service requests, application installation, problems within the data center

Available to address after hour support requests to include but not limited to firewall migration, backup generator test and failovers, power outages, network device upgrades, server upgrades, application upgrades (where applicable) and other situations as they arise. Other key responsibilities include, when applicable supporting AWS infrastructure initiatives, Google Workplace, and various SaaS applications, as well as providing IT security support to our environment.

Manages and maintains IT audit requests and other PIA requests.

Creates and maintains Standard Operating Procedures for support staff to follow.

Helps manage relationships between third-party vendors and application vendors.

Manages and maintains IT assets and antivirus solutions for the company.

Maintains expert level support to cloud server environments, network security, directory services, disaster and recovery solutions, internet of things, and ability to adapt and learn other new technology as required.

Maintain, renew and install server SSL / TLS certificates.

Discuss roadblocks for being able to upgrade operating systems or upgrade to new operating systems.

Migration of application systems, when feasible and able, to new operating ex: IIS, SQL databases, and other applications

Installation of Operating System 2008 - 2019, Microsoft SQL Server, IIS, DNS, DHCS, TCP/IP Stack (cidr blocks, subnetting, an IP planning) and other Microsoft Server applications and programs as required.

Client to SOC escalation/approval point for new rules, unblocking sites, troubleshooting, requests for security logs.

Assist in Client management and application support of VPN appliances. Assist with creating new groups, escalation of tickets to Pulse, attribute management and other tasks as required.

Qualifications & Requirements:

A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field. A Master's Degree is preferred.

Other key responsibilities include, when applicable supporting AWS infrastructure initiatives, Google Workplace, and various SaaS applications, as well as providing IT security support to our environment.

Manages and maintains IT audit requests and other PIA requests.

Creates and maintains Standard Operating Procedures for support staff to follow.

Helps manage relationships between third-party vendors and application vendors.

Manages and maintains IT assets and antivirus solutions for the company. Maintains expert level support to cloud server environments, network security, directory services, disaster and recovery solutions, internet of things, and ability to adapt and learn other new technology as required.

Maintain, renew and install server SSL / TLS certificates.

Discuss roadblocks for being able to upgrade operating systems or upgrade to new operating systems.

Migration of application systems, when feasible and able, to new operating ex: IIS, SQL databases, and other applications

Installation of Operating System 2008 - 2019, Microsoft SQL Server, IIS, DNS, DHCS, TCP/IP Stack (cidr blocks, subnetting, an IP planning) and other Microsoft Server applications and programs as required.

Client to SOC escalation/approval point for new rules, unblocking sites, troubleshooting, requests for security logs.

Assist in Client management and application support of VPN appliances. Assist with creating new groups, escalation of tickets to Pulse, attribute management and other tasks as required. Network experience in the following areas: o F5 load balancers o Cisco ASA firewall o Working knowledge of firewall rules and policies and ability to translate rule and policy requests for change, add and removals to the Security Operations Center (SOC) on Security-as-a-Service. o Working knowledge of Juniper network switches and routers.

Contact:

This job and many more are available through The Judge Group. Find us on the web at www.judge.com


Company Information

The Judge Group, celebrating its 50th anniversary, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices in the United States, Canada, and India. The Judge Group serves more than 50 of the Fortune 100 and is responsible for over 9,000 professionals on assignment annually across a wide range of industries.

Dice Id : cxjudgpa
Position Id : 685088
Originally Posted : 1 month ago

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