Title: Sr. Product Manager
Location: San Francisco, CA
Are you passionate about building great products? Is your ideal work environment a place where you can collaborate radically across a large and complex organization and find ways to turn customer insights into successful products? If so, we may have the job for you.
The Senior Product Manager will be part of the Application Services Group and work with a cross-functional team of engineers, UX designers, business partners to turn customer ideas into desirable products and technical solutions. You will engage closely with product engineers to determine the best implementation methods and schedules. We are looking for someone who is curious about solving customer problems and has experience defining product vision and strategy. The Senior Product Manager will have a bias towards action and be part of shaping our team s product management strategy.
What will you do?
Work with business partners to develop general technology solutions and Salesforce CRM solutions that align with business and technical strategies
Understand Salesforce capabilities and limitations and can clearly communicate those to customers and other stakeholders.
Owns product portfolio and drives product strategy and direction for IT-led initiatives
Facilitate/lead discovery workshops with customers, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations.
Evaluate and prioritize enhancement requests for products, set product release schedules and create product forecasts to ensure work focuses on those with maximum value that are aligned with product strategy
Design product roadmaps and create presentations about our products and services
Create structured and measurable outcomes for the team that tie back to program goals
Identify strategies to support amazing customer experiences and ongoing customer engagement
Identify key opportunities for organizational improvement, as well as development of technical or process enhancements to increase operational efficiencies, or reduce costs associated with the use of internal tools
Foster business development opportunities
Must be a ====, or a ==== with the intent to become a ====.
What do you need?
Bachelor s Degree in Marketing, Business, Engineering, Information Technology or similar; Master s Degree preferred
7+ years in developing innovative, technical products
2+ years working within the Salesforce platform
Demonstrated ability to achieve strategic goals and to evolve product strategy based on customer research, data and industry trends; excellent problem-solving, organizational and analytical skills
Strong collaboration, influencing skills, and verbal and written communication skills
Working knowledge of several software development life cycle methodologies; Agile Scrum is desirable
Proficiency with agile development tools such as JIRA and Team Foundation Server (TFS)
Product Manager or PPM certification
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. The Federal Reserve Bank of San Francisco is an Equal Opportunity Employer. Our people proudly reflect the diversity and ideas of the communities we serve.