Please note I have direct access to the Hiring Director of SAP on this position.
An International, successful, extremely profitable and the largest global privately held medical software/hardware Company is looking for a SAP CRM Functional Analyst. The company is privately held, has been in business for 65+ years, has $1+ Billion in revenue, has 5K+ employees, is extremely profitable and has never laid-off an employee.
The SAP CRM Functional Analyst will be responsible for upgrading, enhancing and supporting the SAP CRM and SD modules for a global company. The company is running ECC 6.0 and has several projects scheduled for the enhancement of the CRM modules. The SAP CRM Functional Analyst will be responsible for collecting and reviewing business requirements, recognizing gaps in business processes, creating functional designs, data and functional mapping, undertaking system configuration, liaising with developers, performing unit tests and analyzing results. Additionally, the SAP CRM Functional Analyst will perform analysis of trouble tickets reported by users and develop appropriate solutions. The SAP CRM Functional Analyst will liaise with system developers, business users and other departments in order to complete upgrades, enhancements and resolutions.
The SAP CRM Analyst reports to the Director of SAP.
The company offers full benefits (PPO & HMO) including dental and vision, matching 401K, 3 weeks of vacation, paid sick days, Short and Long-Term Disability, Life Insurance, Tuition reimbursement, casual dress and flexible work hours that all start upon employment.
Senior level Functional Analyst experience with the SAP CRM modules
Experience performing testing of SAP (unit, regression and/or integration)
Strong SAP process knowledge and configuration skills to implement best practice solutions and deliver high quality custom enhancements
The following are a Plus only (NOT mandatory):
Any SAP CRM – Service Management Module and Repairs a plus
Any SAP ECC – Either Sales and Distribution or Service Management module a plus
Any experience with SAP Service to Cash, Sales to Cash and/or OTC processes
Any experience with the Service to Cash process on either the CRM or ECC Side
Knowledge of key sales processes, including sales planning and forecasting
SAP ASAP Methodology
SAP Solution Manager
Any experience integrating with FICO, WM and/or MM
Any experience with the following SAP Modules are a Plus only:
CRM service ticket processing
CRM Service order and repair order processing
CRM variant configuration
ECC Sales order processing
ECC delivery processing, pricing and invoicing
ECC repair order processing
ECC service notifications processing
ECC service order processing, resource related billing, In-House (depot) and onsite repair processing
Hermosa Beach, CA, 90254