Sr. Technical Program Manager

Management, Engineering, Project, Interface, Manager, Engineers, Analytical, Metrics, Computer, API, Developer, AML
Full Time

Job Description

About the Role

The Uber Technical Program Management (TPM) team plays a critical role executing high-impact org-wide initiatives and continuously improving processes to increase the effectiveness of our product and engineering organizations. The role demands great technical depth, principled thinking, high bar for quality, bold innovation. You will work alongside a star team from Engineering, Product, Data Science, Compliance, Commops, Operations, etc in a fast-paced, rapidly growing, hybrid technology/operations environment to build contextual experiences in Customer Obsession space. You should be comfortable in uncharted territory as we build innovative technologies that can handle the scale. We need your skills and enthusiasm to make it happen.

What You'll Do

* Internalize and deeply understand Uber's mission and strategies, as well as how the Uber Eats team's mission and objectives factor into the company strategy
* Understand technical implementation at the architecture level and propose technical alternatives when necessary. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge
* Project manage complex and large scale cross-team, cross-functional initiatives. Interface with engineering managers and engineers to estimate work efforts, define milestones and manage resources. Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders. Engage and energize the project teams to achieve aggressive goals
* Help manage the cross-functional strategic planning and business planning process, leading conversations with key stakeholders to develop concepts for strategic initiatives, and developing those into detailed program / project plans (including roadmaps, funding planning, resource planning and hiring goals)
* Continuously improve and scale the organization. Implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization. Improve product development and delivery. Mentor project management skills within our engineering leadership team
* Clearly communicate plans, insights, data and results to a spectrum of audiences including executives, engineering teams, and other decision-makers across Uber
* Creative problem solving : Distill the vision and strategy for the team, generate enthusiasm across the cross-functional team through creative problem solving and ruthless prioritization
* Be incredibly truth-seeking. Collect whatever data is necessary to inform execution direction by soliciting and embracing critical feedback

What You'll Need

What You'll need

* Proven experience of 5+ years as a TPM or Engineering Manager in a software, SaaS, or systems development environment.
* Solid technical aptitude and an ability to understand technical designs, challenges, and risks. Engineers enjoy working closely with you.
* Excellent written and verbal communication skills and emotional intelligence.
* Proven strong cross-team and cross-org partner management. Ability to influence, motivate, and align people across a broad variety of job functions through your relationships.
* Strong organizational skills to prioritise many tasks without losing sight of the highest priority items.
* Analytical and truth seeking. Ability to understand sophisticated concepts and make reasoned decisions objectively.
* Metrics driven: Experience resolving effective program KPIs and using them to measure program success and issues.
* Experienced in project management. Familiar with both Agile and Waterfall methodologies and able to apply them where best suited.
* Excellent in identifying process gaps, measuring progress, and balancing engineering and product efficiency with process overhead.
* Be good at facilitating discussions. You get the right people in the room, let conversations run their course while they are productive, move them toward consensus when possible, and make hard decisions or call out, as required.
* Excellent written and verbal communication skills. Ability to influence and motivate people across a broad variety of job functions through your relationships

Bonus Points If

* Computer Science degree, or related field
* Experience working with Company wide Compliance requirements
* Experience in designing or confirming API compliance
* Experience at a high paced, fast growing tech startup
* Technical program management experience at an established company with a strong TPM team
* Developer experience, including writing, testing and deploying code
* Experience in Big Data ecosystem, i.e. large scale Data Analytics using Hadoop, Hive, Kafka, Spark, etc.

About the Team

Technical Program Managers move fluidly from the big picture to details so that the team can deliver complex and strategic cross-functional projects, often with tight deadlines. You are a bridge and a connector for the company, thrive in a dynamic work environment, and are able to juggle and prioritize multiple projects with ease. You are intuitive, focused, driven, organized, insightful and productive. You break through communication issues and effectively develop relationships with stakeholders at all levels of the organization. You build trust across the organization. You are not afraid to be direct, but you strive to act with empathy and integrity.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

The global payments team powers dependable and trustworthy Commerce experiences for Uber users, both earners and spenders. We work to ensure our solutions are frictionless, reliable and cost effective to help deliver the maximum value to the customer. This team specifically takes care of all the payments compliance requirements for Uber.

Uber as a spender/earner marketplace operates globally with multiple business models across individuals, SMEs & Corporations. Payments Compliance team is responsible for ensuring that Money movements between Uber and associated spenders/earners needs are regulated as per the AML regulations across all markets in which Uber is licensed as a financial services entity.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Dice Id : 90958168
Position Id : 101478
Originally Posted : 2 months ago
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