Dell Boomi is looking for a permanent, full-time technical writer with strong graphic design skills to join our team located in Wayne, PA to produce user assistance online help. The ideal candidate will be adept at writing structured XML (DITA) and creating illustrations and videos that explain how to use software.
If you enjoy working in a small-team, agile environment where you are involved in every stage of the development process, where you build a deep understanding of the product and communicate that to our users, where your voice is important, and where you are encouraged to implement improvements, you may be a good fit for this position.
Dell Boomi is consistently recognized as a leader in the SaaS/iPaaS space.
Essential Job Functions
As you work within several sprint teams:
· Gather technical information from primary and secondary sources
· Write concisely for both technical and non-technical users
· Create effective graphics and videos that supplement written content
· Verify accuracy and track work
Essential Skills and Requirements
To be considered for this position, you must have the following:
-Strong English communication skills. Candidates will be asked to provide writing samples in various styles and for various audiences.
-Excellent graphics skills. Candidates will be asked to provide samples of illustrations and/or videos that illustrate concepts.
-A track record of innovating substantive improvements in user assistance, product, or work flow.
-A Bachelor's degree with 6 years of relevant writing experience or a Master’s degree with 4 years of relevant experience.
-References who confirm that you work well under time constraints, seek opportunities to provide continual improvements, and drive strategic improvements.
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
-Life at Dell means collaborating with dedicated professionals with a passion for technology
-When we see something that could be improved, we get to work inventing the solution
-Our people demonstrate our winning culture through positive and meaningful relationships
-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential
-Our team members’ health and wellness is our priority as well as rewarding them for their hard work
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