Sr. Telecom Analyst

network, project management, cisco unified communications manager, carrier troubleshooting, sip, rest api, scripting, Oracle Acme
Contract W2, 3 Months
Depends on Experience
Work from home available Travel required to 10%.

Job Description

22195 - Sr. Telecom Analyst

Mounds View, MN

3+ Month Contract with possible extensions or conversion to Fulltime


Global Communication and Collaboration Service development with effective transition of operational management. Responsible for technical leadership and design of a hybrid Communication and Collaboration infrastructure; design, engineering, configuration, testing, and support escalation. Development of other collaboration applications in the environment as necessary including, but not limited to: Conferencing, Reporting, Analytics, Network, and Client Applications.

Responsibilities include: 

  • Strategic planning and architecture of global enterprise communications capabilities and infrastructure.
  • Cisco Unified Communications Manager, telecommunications, and network infrastructure.
  • Mentor tier 1 and 2 engineers
  • Work on problems of enterprise-wide scope where analysis of situations or data requires in-depth evaluation of various factors. Develop solutions to a variety of complex problems.
  • Develop and maintain a strong practical understanding of technologies currently deployed within the department. Also, a broad theoretical understanding of current state-of-the-art hardware and software. Frequent use and knowledge of industry practices, techniques, and standards.
  • Develop and review operational instructions for normal system activities, system backups, and disaster recovery situations.
  • Analyze vendor products and make recommendations to purchase hardware and/or software and coordinate installation.
  • Lead or assist with internal projects associated with the supported technologies within the organization, evaluating, recommending, and assisting in implementation of new tools/technology.
  • Perform or assist in capacity/performance management, trend and error analysis to determine system changes required.
  • Ensure that Client's systems and the information on them are protected in accordance with Client's Information Protection Policies and Standards, as well as best Information Protection practices.
  • Work within Client IT process and procedures to organize and document planned changes.
  • Work with global peers, partner teams, and vendors as necessary to accomplish team objectives
  • Recommend process improvement and automation through scripting.


Required Skills:

  • Must be Sr. level Telecom Specialist with Network Analyst skills
  • Must have technical and strategy coordination elements (PM type stuff).
  • Bachelor's degree required
  • Could extend or convert to FTE down the road with strong performance
  • 7+ years of IT experience with a Bachelor’s Degree
  • 5+ years of IT experience with a Master’s Degree
  • 5+ years’ experience working with Cisco Unified Communications Manager
  • Telecommunications, and network infrastructure
  • Carrier Troubleshooting
  • SIP Troubleshooting.


Desired Skills:

  • Oracle Acme
  • Understanding and experience with Quality of service (QoS)
  • Working Knowledge of REST API’s & Scripting
  • Cost Analysis Experience
  • A high level of networking experience.

***Qualified consultants may work remotely up to 80% of the time – but will occasionally be required to come on-site – current resources onsite 1 to 2 days/week to work F2F with the core team and other teams.

**Must be able to travel independently to Client’s domestic buildings/sites
**Already possesses or has the ability to obtain a passport.


Posted By

Jon Cooper

Dice Id : sdksoft
Position Id : 22195M
Originally Posted : 1 month ago
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