Title: Sr.Desktop Support Specialist with Google apps exp is must
Location: Millersville, MD
Spruce Technology is a mid-size and rapidly-growing Information Technology services firm headquartered in New Jersey. An award-winning firm (Inc 5000, SmartCEO) with a steadily growing portfolio of commercial and government clients, Spruce Technology provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide.
Spruce Technology, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived age, sex, pregnancy, race, creed, color, national origin, disability, marital status, sexual orientation, citizenship status, genetic information, religion, or any other characteristic protected by applicable federal, state or local laws.
These positions support Client and 911 CAD, with desktop support tasks, workstation and printer support.
The Senior Desktop Support Specialist performs a wide variety of tasks with respect to computer hardware, software, networks and
user support. Supports, maintains and utilizes various county computer resources, including PCs, Printers, LAN s, WANs and internet-based systems and applications on a 24/7 basis. Assists computer resource users in accessing computer systems and in resolving user problems with those systems and applications. Utilizes county Help Desk System to track and report on trouble tickets for client and 911 CAD. May also utilize customized or off-the-shelf software to transcribe source data for entry into
Performs database queries and develops reports using enterprise tools.
Specific support will be provided to the Service Desk Team with responsibilities including:
They are moving away from Microsoft to Google apps and this experience would be a huge
In-depth working experience of Windows 7, Windows 10, Google Docs, Office 2010/2013, application installation, Active Directory
and other office product systems. client specific applications.
Materials / Specification (if applicable): It is up to the vendor to provide employee with Cell Phone and other equipment to work
on desktops, laptops and printers. The Cell Phone will allow accessibility 24/7 and during declared disasters. Transportation
between sites is also covered by the vendor.
Four year college degree
A+ certification or equivalent
Dell or Panasonic certification is a plus
If your interested please reply me to my email id : email@example.com or call me at : 973.524.7659