Support .NET Developer

.net, sql, jira, SaaS, ASP.NET MVC, Microsoft Windows Azure, Microsoft Visual Studio, Microsoft SQL Server, Entity Framework, jQuery, Vue.js, SDLC, Scrum, RESTful, React.js, AngularJS, C#, CSS, Active Directory
Full Time
Work from home not available Travel not required

Job Description

A client of ours in Indianapolis is looking to add a Support .NET developer to its team. This is a small, progressive company with a unique Saas solution. This role offers tremendous upward mobility for someone with development knowledge who is also able to help out in the support space by fixing bugs within the code and learning the ins and outs of the organization and its unique service offering!

Company Description:

myCOI is a technology driven company that offers an innovative SaaS solution for processing, tracking, and managing certificates of insurance. myCOI is based in Indianapolis, and its products and services are currently leveraged by multiple Fortune 500 clients, and well-known brands in Construction, Logistics, Higher Education, Property Management, and Healthcare.

Position Summary:

The Support .NET Developer will be responsible for owning the backlog of field and customer support tickets while solving the problems behind them by diving into the code and fixing the core issue. In this role, you will strive to understand the technology, the product, and the business side of the organization while leveraging your coding background to maintain and improve the products by mitigating defects. You will also participate and provide feedback to improve the processes of the SCRUM based SDLC while working closely with other developers and internal stakeholders.

What Makes this a Great Opportunity:

Opportunity to work for a pioneer in the COI management industry

Ability to work with a dynamic team of technology professionals

Great work-life balance with a progressive minded organization

24/7 parking in the heart of downtown Indianapolis subsidized by myCOI

Essential Responsibilities:

Collaborate with other developers and subject matter experts to fully understand myCOI s product features and the code behind them

Own the support queue of field and customer support tickets working to resolve current issues and prevent future incidents

Maintain and improve existing products by fixing minor visual defects and more complex code-related defects

Work collaboratively and independently to investigate and solve complex product issues

Travel Responsibilities:

Travel requirements will be minimal

Success Criteria:

Your success will be measured based on:

Maintenance and improvements of myCOI products

Ticket resolution rate and mitigation of future issues

A proactive mentality

Basic Qualifications:

Five or more years of relevant experience

C#, Visual Studio, Entity Framework, ASP.NET MVC, JavaScript, HTML, Vue.js, CSS3, jQuery, Microsoft SQL Server


REST based API s

Collaborative and creative mindset

Desired Experience and Traits:

Front-end frameworks such as AngularJS and React

Azure DevOps experience

Jira experience

Educational Requirements:

  • Bachelor s Degree and five years of related experience or combination of education and professional experience


Base salary






Short-Term Disability


Paid Time Off (Holiday, Vacation, Sick Time), etc.


Complete relocation package is not available

  • Preference given to candidate residing commutable distance of zip code 46204

Novo Group, Inc. is an equal opportunity employer and recruitment services provider and does not unlawfully discriminate against any applicant or candidate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law.

Posted By

Paul Schauwitzer

300 N. Corporate Dr., Suite 270 Brookfield, WI, 53045

Dice Id : 10113964
Position Id : 6430793
Originally Posted : 1 month ago
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