MINDTREE, welcome to possible is more than a slogan It reflects our approach to every engagement
Mindtree [NSE: MINDTREE] is a global technology consulting and services company, helping enterprises marry scale with agility to achieve competitive advantage. “Born digital,” in 1999 and now a Larsen & Toubro Group Company, Mindtree applies its deep domain knowledge to 350+ enterprise client engagements to break down silos, make sense of digital complexity and bring new initiatives to market faster. We enable IT to move at the speed of business, leveraging emerging technologies and the efficiencies of Continuous Delivery to spur business innovation. Operating in more than 15 countries across the world, we’re consistently regarded as one of the best places to work, embodied every day by our winning culture made up of 21,000 entrepreneurial, collaborative and dedicated “Mindtree Minds.”
Role: Support Engineer (.NET)
Location: Redmond, WA
Type: Full time
Looking for a Support Engineer with software development experience, preferably .Net, to join our Azure Dev support team, to work directly with developer customers.
You will work with other engineers to debug, troubleshoot, correct code, and help resolve customer issues.
2 + years of Development and technical support experience.
Good to have Azure domain experiences
Handle technically challenging and politically sensitive customer situations
Strong communications skills Excellent spoken and written English communication skills
Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
Demonstrable troubleshooting skills
Cross-team collaboration AZURE DEVELOPER/Technical Skills
Help Azure developers in develop/maintain solutions to meet their needs.
Take responsibility to resolve technical issues, which will involve problem solving, debugging, and troubleshooting, correcting code.
Communicate technically complex information.
.Net Development (C++, C#, VB.Net, HTML5 or any programming languages)
Time of operation: This track will be in 24X7 shift model. Therefore, candidates should be flexible to cover during holidays and weekends to accommodate MS roster
Mindtree Equal Employment Opportunity Policy
Encourages a good work-life-balance
Values recognition as a cornerstone of our culture
Driven by values and leadership