Symantec Security Engineer

symantec, casb
Contract W2, Contract Independent, 12 Months
Depends on Experience
Work from home not available Travel required to 10%.

Job Description

Symantec Security Engineer Location: The Woodlands, TX (100% onsite, plus travel)
Duration of Job: 12 months

Our team is looking for 2 Symantec Resident Engineers to assist a customer in the daily operation of their Symantec CASB over a 12-month continuous period. The resident will assume a key role in providing ongoing expertise for our customer's tactical and strategic initiatives.

This effort may include the following activities:
Optimize IT Operations:

  • Advise and contribute to technical projects
  • Participate in the planning and execution of any upgrades, deployments, patches or disaster recovery testing of their Solutions
  • Perform configuration and environment reviews
  • Assist with production planning to minimize risk to the operating environment and Symantec Solutions
  • Assist with planning, support, and evaluations for new features and functionalities within the Symantec Solutions
  • Provide technical detail and actively participate in the account-planning process and in quarterly business reviews to assess the program's status and strategic direction relative to the Customer's business objectives
    Stabilize IT Infrastructure:
  • Diagnose technical issues encountered with the Symantec Solutions
  • Monitor and manage escalated Technical Support issues and serve as the single technical point of contact for such escalations
  • Assist in monitoring and responding to non-routine activities including, but not limited to, security breaches and attacks.
  • Assist in the identification and implementation of best practice processes and procedures for installation, configuration, and utilization of the Symantec Solutions in a supported environment
  • Provide informal knowledge transfer to Customer staff members who cover the management and maintenance of the Symantec Solutions
    Expedited Response:
  • Provide proactive and reactive advice on issues regarding upgrades, patches, and updates of the Symantec Solutions
  • Provide response or clarification for any relevant Symantec Solution-related questions in the course of daily operations
  • Coordinate with Symantec technical support to resolve product issue escalations to assist in faster resolution and reduce unplanned downtime\
  • Assist in troubleshooting and providing technical details for probable cause analysis of break/fix issues encountered by the Symantec Solutions

Required Experience:

  • Experience with Symantec CASB in a large setting

Espo Corporation
Willowbrook, IL 60527
(630) 789-2525
View all open jobs at www.espocorp.com/jobs
Leaders in Technical Recruiting & Staffing since 1965 We are an Equal Opportunity Employer and value the benefits of diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, national origin, disability, protected Veteran status or any other attribute or protected characteristic by law. {Want to learn more? Click here www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.} If you need assistance applying please contact us at 630-789-2525.

Posted By

Triza Codillo

855 Midway Drive Willowbrook, IL, 60527

Contact
Dice Id : 90864832
Position Id : 19-00437
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