Responsible for monitoring, maintaining and troubleshooting Laboratory related software including upgrade testing, report writing and table maintenance. Position Expectations and Responsibilities:
Extensive knowledge working in an, Information Services role supporting Laboratory, in a healthcare environment.
Strong clinical background with organizational, communication and critical thinking skills.
Experience with Sunquest Laboratory, CoPathPlus, Crystal Reports, HL7, instrument & application interfaces; RALS is preferred.
Knowledge in program management, healthcare delivery, and change management.
Ability to learn and adapt to new software applications as they are introduced to the department.
Project management skills.
Proven success in the analytical support of healthcare software.
Report writing skills utilizing one of the following: SQL, Crystal, or Reportsmith.
Proficient with Microsoft Office and html or related applications.
Maintain a working knowledge of the configuration for the entire BRCH network.
Understand one or more of the following operating systems: SQL, Oracle, Unix, or AIX.
Basic mathematical skills.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
Responsible for the management of hospital-wide information systems.
Perform system analysis review and evaluation, and provide management with timely analysis and feasibility studies.
Review and/or define system testing procedures.
Provide consulting and troubleshooting services to all customers.
Perform information systems change management.
Participate in IS projects by providing changes or enhancements to the systems as needed, and act as a lead for primary applications.
Assume the role of project manager for assignments within the realm of their primary application responsibility by coordinating all facets of the project.
Assist with training and documentation for information systems as needed.
Share information regarding solutions to problems with colleagues, and other staff members as appropriate.
Coordinate system changes with other sections of the department.
Ensure there is good communication between IS and user groups.
Participate in departmental committees to set standards, select software, and determine processes.
Train new staff as designated by manager.
Write reports, business correspondence and procedure manuals.
Effectively present information and respond to questions from groups of mangers, clients, customers and the general public. Minimum Education and/or Experience Required:
Bachelor's degree (B.S. or B.A.) from four-year College or university
Three years related experience and/or training or equivalent combination of education and experience.
Experience with Cerner PathNet. *Incumbent may be required to perform emergency duty before, during and/or beyond normal work hours or days in the event of an emergency, crisis situation or disaster (man-made or natural) including evacuation sites. *The person in this position will work in a smoke-free location, and is expected to adhere to all smoking restrictions. *In the spirit of wellness for both our employees and patients, Boca Raton Regional Hospital has instituted a mandatory influenza prevention vaccination program. Current employees must receive the influenza prevention vaccination free of charge during the recognized flu season. As a condition of employment, new hires will be required to comply with all program rules. This is a mandatory program with the exception of documented medical or religious reasons for not receiving the vaccine. For further information on this progressive program, please contact Boca Raton Regional Hospital's Human Resources Department at 561-955-4075.