Position: System Engineer F5
Position Summary: The successful candidate will serve as the F5 Subject Matter Expert.
They shall provide Tier III level F5 Load Balancer support acting as a reverse proxy, configure
F5 Big-IP platforms for access from the internet to internal Customer application servers,
provide capabilities in supporting Boundary Security Devices, Active Directory, and firewalls to
provide load balancing and Wireless Application Protocol (WAP) services. The Engineer shall
configure the F5 services to support Windows Server, Exchange, SharePoint, networking,
Public Key Infrastructure (PKI)/Secure Socket Layer (SSL) and other technologies as
applicable. The F5 infrastructure is a mixed environment of VMware based and physical based
devices. These tasks require capabilities in VMware Virtualization, and VMware cloud to
perform the specialized Engineering Development Model (EDM) Boundary Security Device
Clearance Requirement: Active DoD - TS/SCI
DUTIES AND RESPONSIBILITIES:
Maintains the overall health of technologies associated with Gateway and Firewall
Provides support for Gateway and Firewall related technologies.
Monitors the health of Gateway and Firewall Services with Customer-provided event
Resolves F5 tickets escalated from the service desk or Tier II using Remedy
Provides documentation, guidance and instruction to the Tier 1/Tier II service desk for
handling standard Gateway, Firewall and load balancer services related incidents, work
orders and service requests.
Submits and executes Gateway, Firewall Services, load balancer related Request for
Change (RFC) tasks.
Coordinates incident tickets between Tier II and III sections as well as Engineering and
Supports the change management process by submitting requests through Change
Approval Board, participating in a Change Review Board, and providing information to
support decision making.
Escalates issues to third party product vendors.
Implements monitoring tool thresholds and conduct proactive event remediation.
Monitors and implements, upon management approval, guidance from the US Cyber
Configures Transport Layer Security access and logging on the devices.
Provides analysis and remediation for Defense Information Systems Agency (DISA)
Security Technical Implementation Guidelines (STIG) for all responsible technologies in
preparation for annual Command Cyber Operational Readiness Inspections (CCORI).
Good communication and interpersonal skills
Ability to follow policies and procedures
Ability to communicate in a clear speaking voice as well as the ability to respond clearly
Aptitude to address negative situations and resolve them in a positive manner.
Education and Certification Requirements:
IAT III - (CISA, GCIH, GCED, CASP or CISSP (Associate), CCNP Security)
F5 Technology Specialist Certified
Background and Experience:
5 demonstrated in network engineering, security and credential management.
Experience with VMware and its interaction with F5 virtual devices.
Experience with F5 7200 and 10330 series Local Traffic Manager as a reverse proxy for
all Customer external facing websites
Required Technical Skills:
F5 Architecture Design for Microsoft Exchange
F5 Big-IP Access Policy Manager
F5 Big-IP Local Traffic Manager
F5 Big-IP Global Traffic Manager
F5 Certified Solutions Expert (CSE)
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
General office environment. Work is generally sedentary in nature, but may require
standing and walking for up to 10% of the time. The working environment is generally
favorable. Lighting and temperature are adequate, and there are not hazardous or
unpleasant conditions caused by noise, dust, etc. Work is generally performed within an
office environment, with standard office equipment available.
Contractor site with 0-10% travel possible
Possible off-hours work to support releases and outages
10 lbs. maximum lifting, occasional lift/carry of small articles
Occasionally required to stand; frequently required to walk and sit
Continually required to utilize hand and finger dexterity
Occasionally required to climb, balance, bend, stoop, kneel or crawl
Continually required to talk or hear
Continually utilize visual acuity to operate equipment, read technical information, and/or
use a keyboard
The above is intended to describe the general content of and requirements for the performance
of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or
physical requirements. Nothing in this job description restricts management’s right to assign or
reassign duties and responsibilities to this job at any time. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
Equal Employment Opportunity Veterans/Disabled