ASM Research, an Accenture Federal Services Company, is a leading solutions integrator focused on using information and technology to solve real world problems for the Federal, state, and local Government organizations we serve. Our Information Solutions, Professional Services, and Information Assurance experts apply the latest technologies and industry methodologies to project management, analytical, personnel training and force structure, healthcare, and education challenges. ASM has a strong track record for just under 40 years of commitment to our clients' missions that has repeatedly produced extraordinary results.
ASM Research in support of our Veterans Affairs Client (VA) is currently looking for qualified individuals to provide Tier 3 security analysis and support. A System Security Administrator has experience in implementing IT security solutions and assure successful implementation. Has knowledge of security principles, policy and regulations. IT experience with Cyber Security document management and familiar with security and privacy rules.
Preferred candidates will:
Respond and resolve tickets in a timely manner
Implement patches and implement corrective actions needed to mitigate security risks and vulnerabilities
Implement IT policies, procedures, and system controls
Identify any IT related deficiencies based on scan or other IT assessment test or techniques, as part of a gap analysis
Provide hardware and software support/troubleshooting
Test and image desktops and laptops
Maintain, analyze, and troubleshoot software and computer peripherals
Ensure all tickets requiring follow-up work and/or calls are resolved
Provide technical support to end users view telephone
Test, image, and clean PCs, laptops, and other related hardware
Will be responsible for developing the following Reports:
Weekly/Monthly Activity Reports
Patch Implementation Report
Ticket Trend Report
Ticket Resolution Report
Line Issue Report
Gap Analysis Report
Further, successful candidates will provide technical and security support services as necessary to include Help Desk and Desktop Technical Support to enable the facility to address hands-on vulnerability remediation requirements.
Ideally have a VA Clearance at the High BI/Level (but not required). Candidates must be US citizens and will be required to undergo a background investigation in order to gain access to classified/protected information.
Basic knowledge of Active Directory, Group Policy, and Windows ACLs.
Good working knowledge of Microsoft Office Suite
Experience with Nessus or other scanning tools strongly preferred
Knowledge of network communications fundamentals.
Knowledge of basic IA principles and best practices and ability to apply to one's work.
Troubleshooting and analysis skills for general network and application level issues.
Ability to interact with staff at all levels and to work under minimal supervision.
Excellent, organizational, interpersonal, and communication skills.
Ability to multitask and work in a team setting
Understanding of a wide variety of desktop applications.
Experience working within enterprise ticket systems.
MCP, Security+ and similar certifications desired.
Candidates must possess a Bachelors degree in computer science and 5 years, or 13 years of experience may be substituted for education.
ASM is an Equal Opportunity Employer.
ASM is an Equal Opportunity Employer of individuals with disabilities.