Responsible for facilitating moderately complex to complex product configuration and implementation. Working on an agile team, with business, system administrators and testers. Work on understanding and developing process, data and workflows. Organize various system testing activities.
Gather, document, and analyze current state processes to better understand gaps and identify opportunities for improving those processes.
Gather and document current state integrations to better understand gaps and identify opportunities for optimizing and streamlining future state integrations and connections.
Work with Product Owner to conceptualize and write valid user stories for the product backlog.
Working with Product Owner to prioritize user stories in the product backlog.
Work with other analysts and team members to execute user stories within required time boxes.
Write failing and passing test cases and/or scripts for each MVP (Minimum Viable Product) for effective functional and regressive testing.
Provide root cause analysis for data integrity & testing issues.
Communicate with other teams as needed to coordinate workflow of activities.
Support the team with driving and coordinating technical tasks within sprints.
Liaising with Shared Services for optimal MVP support.
Follow all design work and integration testing protocols, change control procedures, uses standards, procedures, and practices in performing required work.
Improve Agile, Design Thinking, and UX expertise to better serve the team.
Participate in all Agile project ceremonies.
Understand and adhere to the Company s risk and regulatory standards, policies and controls in accordance with the Company s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Education and Experience Preferred:
Subject matter expert in business with knowledge or experience utilizing application/system being supported.
Capable of working on multiple projects of a moderately complex to complex nature.
Familiarity with SQL/Oracle Database
Proven understanding of applications supported with a sound good knowledge of interfacing/integrated applications.
Ability to effectively use project management, word processing and spreadsheet applications.
Good understanding of the Bank s application framework.
Familiarity with application development software and hardware platforms.
Ability to understand business supported and its terminology.
Ability to effectively present to all levels of management
Ability to multitask for various components of moderately complex to complex projects.
Ability to coordinate between applications and business units.
Ability to work in a team environment as well as autonomously.
Ability to recognize project milestones and delivery dates.
Ability to recommend and implement solutions.
Growing understanding of Bank acquisition methodology or relevant conversion experience
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