Systems Administrator (IT)

Microsoft Windows Server 2008, System administration, Microsoft Windows Server 2012, website
Contract W2, Contract Corp-To-Corp, 12 Months
Depends on Experience
Travel not required

Job Description

Our client is seeking a Systems Administrator to work on site in Denver, CO, this is a 6-12 month contract. 
Duties:

  • Work with the other Revenue Operations Support teammates to understand the applications use and maintenance
  • Monitor application integrity and create and respond to actionable alerts for ROPS applications
  • Provide a weekly status report for current projects
  • Review and provide recommendations to improve application performance
  • Manage tickets and tasks assigned to provide detailed information on all support provided, recommended solutions, and improvements that are implemented
  • Provide technical assistance to team members as needed
  • Mentor teammates on how to improve support and troubleshooting
  • Recommend monitoring operations to enhance proactive support
  • Assign projects and tasks to teammates and manage their progress
  • Monitor and maintain standard documentation for policies, procedures and practices
  • Demonstrate effective time management and the ability to maintain multiple tasks
  • Apply effective communication and customer support to our ROPS teammates
  • After hours support and on-call responsibilities will be maintained via a rotation of peers
  • Travel may be required not to exceed 10% of the year

Required Skills and Expertise:

  • Bachelor's Degree in Information Technology related fields or equivalent work experience
  • Minimum of 5 years of experience in Customer Service and Information Technology
  • 1 - 2 years of experience troubleshooting websites
  • Large enterprise experience
  • Solid understand of Windows 2008 and 2012
  • Must have a good understanding of IIS servers
  • Ability to listen attentively and to communicate information clearly and effectively
  • Demonstrated ability to work well with cross-functional groups
  • Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of the company
  • Approachable and open
  • Demonstrated professionalism and courtesy in responding to phone calls and emails
  • Strong Customer Service skills and the ability to train others in these skills
  • Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
  • Strong analytical skills with the ability to seek underlying assumptions through probing, questioning, and listening
  • Demonstrated strengths in organizational, attention-to-detail, reasoning, critical thinking, and problem solving skills
  • Demonstrated ability to manage multiple projects/tasks, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames; self-starter with high degree of initiative, determination of sense of urgency, and follow through
  • Able to work with confidential information and/or issues using discretion and judgment
  • Able to embrace the commitment to Client's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors in everyday performance and interactions.

Desired Skills and Expertise:

  • Good knowledge or understanding of ASP and Java background is helpful
  • Cold fusion Nice to have

Posted By

Carolyn Brooks

Dice Id : 10106153
Position Id : 20-00280
Originally Posted : 2 months ago
Have a Job? Post it