Systems Administrator

Full Time
Work from home not available Travel not required

Job Description

Make a difference

Ciber Global wants you. Come build new things with us and advance your career. At Ciber Global you ll collaborate with experts. You ll join successful teams contributing to our clients success. You ll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

Description/Comment:

The JIRA Administrator will be working under the technical direction of the Sr. Manager on the Agile Tools and Collaboration Team. This candidate will support the delivery and sustainment for JIRA Software and Confluence platforms.

Responsibilities
  • Configure, manage, and enhance JIRA and Confluence tools, including native functionality as well as researching, testing, and implementing plugins.
  • Troubleshoot access and/or performance issues
  • Provide JIRA SME support to customers via approved collaboration tools
  • Create and maintain scripts
  • Create custom workflows, security schemes, post functions, and validators, make changes to workflows, screens, fields, and reporting, and provide ongoing support and configuration maintenance.
  • Create JIRA projects, queries, and reports
  • Responsible for understanding the current process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions.
  • Setting up monitoring and log rotation
  • Executing Production deployments during non-business hours
  • Interacting with Project Managers, Managers, Developers, Network Engineers and other Administrators
  • Create, manage, and support all administrative functions associated with the Atlassian product suite
  • Create and maintain technical documentation and user-guides
  • Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
  • Understand system architecture of upstream and downstream impacts when implementing solutions
  • Must be Customer Service driven mindset with strong relationship building skills
  • Methodology Agile (SCRUM)

Minimum Basic Qualifications Required
  • 3+ years of hands-on experience working with JIRA as an Administrator
  • Perl or Python Scripting (nice to have)
  • Hands-on experience using JIRA REST APIs for integration with other tools like Jenkins, Slack, and Integration/Automation frameworks.
  • Proven track record with Atlassian installations, migrations and upgrades.
  • Hands-on experience supporting Atlassian tools in on-prem or AWS environments.
  • Strong communication skills and attention to detail.

Required Education, Certification and Tools
  • Education: Bachelor s degree in Technology, Business, or a related field; 2 years additional relevant professional experience in lieu of a degree
  • ACP Certification in JIRA Administration (nice to have)
*MSJA

At Ciber Global our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Ciber Global is an Equal Opportunity Employer Minorities/Females/Gender Identity/Sexual Orientation/Protected Veterans/Individuals with Disabilities.

Find a purpose

Embrace emerging technologies, create inventive solutions and meet intriguing client challenges. Be a part of something bigger working on teams that make a difference and transform business.

Move ahead

No matter where you are in your career, you can work to move to the next level. You ll work hand in hand with top-tier talent and be part of a team focused on the technologies that lead the way to exciting technological changes.

Dice Id : 10122753
Position Id : 205440
Originally Posted : 1 month ago
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