Systems Administrator I
Ntiva is currently searching for rock stars who enjoy working in a fast paced environment. If you are a highly motivated individual with the ability to communicate effectively with clients and technicians and possess mid-to strong IT knowledge, this position may be a great opportunity for you! Ntiva Systems Administrators actively troubleshoot and manage networks, servers and systems for a diverse range of clients and in their work both on-site and off, are seen as a reliable source of support for our clients technical success. Team oriented individuals who thrive in a fast-paced environment with minimal supervision and major responsibility will find Ntiva to be a refreshing place to grow.
Provide onsite user support at client sites
Provide escalation support for Remote Help Desk Technicians
Provide some on-call and after hours support
Conduct root-cause analysis for recurring problems
Update and maintain infrastructure documentation and SOP s
Trouble-ticket ownership, cradle to grave
Laptop and Desktop setups and deployments
New user setups and user terminations
Conduct frequent recurring proactive maintenance tasks (Patch analysis, AV definition updates, Active Directory house-cleaning, firmware upgrades, etc)
3-5 years Help Desk or System Administration experience required
Strong technical experience supporting, administration and troubleshooting Microsoft Desktop and Server operating systems and applications
Demonstrated knowledge of MS Exchange and Office365 and related e-mail technology
As information technologies evolve, Ntiva employees do, too. Our environment encourages, supports, and rewards professional growth and commitment to creating forward-thinking business solutions for our clients. Any organization is only as good as the people from which it is comprised, and it is this fact that sets Ntiva apart.
Accelerate your development as you work in an energetic team to help you realize your potential. As part of our team you will have exposure to the latest solutions and inside product tracks even before they hit the market. When you join our exclusive brain trust of premium talent you will have the opportunity to work on the most challenging engagements with the best solutions at the best companies.
Top Pay and Benefits in a progressive, growing environment
Premium Medical, Dental and Vision coverage
Retirement Plan + Company Match
Defined and Measurable tracks for promotion
Group Term Life and Accidental Death and Dismemberment coverage
Long and Short Term Disability coverage
Mclean, VA, 22102Contact