Systems Administrator

Systems, Windows, Linux, Management, IT, TCP, IP, SMTP, HTTP
Full Time

Job Description

Nice Mattersight is looking for a Systems Administrator to join our Infrastructure team. This role is responsible for performing system administrative functions such as patch management, trouble-shooting hardware, application and OS issues, and deploying customer environments using Windows Server (2012+) and Linux in a highly secure service provider environment.

The ideal candidate for this position will have 2-5 years of relevant work experience, preferably in a fast paced, dynamic environment. Additional requirements include:
• Stage and deploy Windows OS images on servers
• Perform routine system patching and general administration on Windows and Linux servers
• Provide Level 3 technical support for systems related issues
• Provide Level 1 technical support for security related issues
• Familiarity with Systems Management software especially Altiris
• Maintain currency with an IT asset management system
• Active Directory user account administration
• Develop and maintain system documentation
• Participate in a 24 x 7 on-call rotation schedule (1 week every 4th week)
• Ability to work flexible schedule:
o Periodic nights and/or weekends
• Ability to lift 40+ pounds in the data center (Installing and maintaining equipment)

Required Skills / Experience

Strong Knowledge of the Following Technologies:
• BS/BA in computer science or information systems
• 2-5 years system administration experience in a Windows server environment
• Knowledge of scripting with Windows Power Shell or other current scripting languages
• Familiar with TCP/IP network fundamentals and common protocols such as FTP, SSH, SMTP, HTTP, HTTPS
• Experience with various systems management, diagnostic, and troubleshooting tools
• Excellent technical problem solving skills combined with strong customer service attitude
Ability to work with development and operations teams to achieve desired results on common projects
• Good understanding of computer systems characteristics, features, and integration capabilities.
• Proven analytical and problem-solving abilities
• Self-motivated individual who can work independently and as a team player, willing to share knowledge and train coworkers
• Ability to balance multiple priorities and projects
• Excellent communication and interpersonal skills
• Excellent attention to detail
• Ability to produce clean, concise diagrams and documentation
• Certification in vendor or industry technologies, e.g. Microsoft, Linux, etc

Desired Skills / Experience

Strong Knowledge of the Following Technologies:
• Excellent technical problem solving skills combined with strong customer service attitude
• Excellent organizational skills
• Highly motivated individual with a sense of urgency and ownership
• Hands on experience working in a data center environment
• Server management tools and monitoring system experience a plus

Corporate Culture

Mattersight values diversity amongst its employees. Employees from all levels of experience and backgrounds are mingled together and are encouraged to learn about projects others are working on. Mattersight's Edina office fosters teamwork as well as self-motivation.

The Systems Administrator role will be based out of Mattersight's Edina, MN location, candidates should anticipate minimal travel, less than 5% of the time.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, ancestry, marital or domestic partner status, national origin, disability or medical condition, pregnancy, veteran or military status, sexual orientation, gender identity, or on account of membership or affiliation with anyone in any of the foregoing categories, or any other protected category under federal, state or local law. Although particular legal provisions may differ in various locations in which we do business, our principles are the same worldwide.

Be You

We are all different and that is powerful. Variability fuels our business and unites our work. It teaches us that strength lies in differences. To see what matters is our culture, and our culture starts with you.

Your different perspectives inspire us to be better. Your diversity fosters creativity and accelerates our innovation. Your unique skills and abilities make us stand out. Your background and experiences help us reach our full potential.

We are committed to a workplace that is increasingly diverse and inclusive, so be your best you.

NICE Systems is an Equal Opportunity/Affirmative Action Employer, M/F/D/V..
Dice Id : 10115980
Position Id : ocCYcfwI
Originally Posted : 1 month ago
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