The ServiceNow Administrator role plays a vital function in ensuring the day-to-day administrative support for the internal team as well as assists with customer focused ServiceNow administration tasks. The SN Administrator role is an entry level role focusing on educating and mastering the fundamentals of ServiceNow Administration paving the way for other career growth opportunities within the Pathways organization such as Development, Quality Assurance, Release Management, and Project Management consulting roles. Individuals in this role should have a firm understanding and education of typical technical administration practices as listed out below.
An ideal SN Administrator candidate is eager to learn the nuances of the ServiceNow platform and is also looking to expand and grow their experience with an IT Service Management Organization. Candidates will fulfill a variety of exciting daily initiatives both internally as well as for Medium to Large size Corporations and Enterprises.
Pathways Consulting Group is a leading ServiceNow Silver Services Partner with a core competency in Enterprise Service Management. We help organizations build the fundamentals to run more- efficiently and align with their overall corporate strategy. We also provide organizations with the knowledge needed to enable them to make sound business decisions around people, process, governance and technologies, and to operate as a service provider for their customers.
Utilizing the ServiceNow platform, Pathways Consulting Group provides full end-to-end services around Enterprise Service Management (ESM). A solid ESM platform is key to ensure a successful implementation. Therefore, we also help organizations build and improve their ESM workflows and processes. This includes analysis of existing processes and workflows and evaluating all possible improvements, ensuring today’s changes help build toward the vision of your future ESM practice.
We believe an organization’s employees are their biggest asset. Our employees’ professional growth means growth for the company as a whole. This belief is reflected in our employee training initiative, focusing on knowledge transfer, team building and one-on-one mentoring.
Pathways offers full benefits for employees including, but not limited to, paid and sick time off, vacation time, medical, dental, and vision insurance, 401K plan with employer contribution, FSA, and Life Insurance.