Systems Administrator

  • Taos,
  • Boise, ID
  • 8 hours ago
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Taos
Network, Engineering, Windows, TCP, IP, Cisco, Bash, Python, Linux, VM, Networking, VPN, Security
Full Time

Job Description

Who you are:

You are a versatile technologist with a knack for customer service. You thrive in a team environment and love to solve problems. You have excellent verbal and written communication skills and have no problem helping to document issues. You're eager to support our stakeholders to achieve operational success.

Candidates should be locally based, but p osition will be 100% remote under current conditions.
What you'll be doing:
  • Providing responsive and high-quality technical support in the 24x7 Network Operations Center
  • Serving as the first line of support for internal customer calls, e-mails, and support tickets to assist in system diagnostics, resolving technical problems, system outages, and maintenance
  • Proactively monitoring all production networks, servers, applications, and services
  • Responding to alerts/alarms and escalations according to standard operating procedures
  • Tracking all issues utilizing a ticketing system
  • Helping to define and document Operations Methods & Procedures (M&Ps) for the Network Operations Center department
  • Implementing and strictly following change management procedures and systems to ensure the reliability of the network and applications to meet service level agreements
  • Working with Solution Engineering support and third-party vendors during routine deployment and outages
  • Ensuring escalations are handled in a professional, consistent, and relentless manner
  • Managing incidents from beginning through final resolution, including customer notification
  • Fulfilling additional duties as assigned
What you will bring with you:
  • Ability to work non-standard hours and shifts
  • Minimum 1 year of system administration experience
  • A passion for and strong desire to learn about Cloud and other cutting-edge technologies
  • Previous experience in a large-scale, heterogeneous data center environment (preferably Windows 2012R2 and newer or RHEL7.x / UBUNTU 16.04 LTS+)
  • Prior experience with TCP/IP, routers, switches, hubs, firewalls, domains, DNS, DHCP, and subnets using CIDR
  • Proficiency using network hardware CLI & GUIs to troubleshoot issues (Cisco IOS/PAN)
  • Familiarity with Cloud technologies on AWS, Google Cloud Platform and/or Azure Platforms
  • Familiarity with patch management software, understand core concepts of patch strategy and software
  • Excellent verbal and written communication, stellar customer service skills
  • Familiarity with the principles and practice of system configuration management using modern declarative tools. (Chef, Puppet, Ansible, etc.)
  • A Cloud Certification in Google Cloud Platform, AWS or Azure is a plus
  • Demonstrated basic scripting knowledge (Bash, Python or PowerShell)
  • Knowledge of and ability to work across all platforms of Windows and Linux Server, networking, data base administration, virtualization, and storage, including but not limited to:
  • File/Folder Permissions
  • Local Storage/SAN/NAS/NFS/ISCSI Mounted Storage
  • Managing Shared Resources
  • GPOs
Familiarity with Google Cloud Platform, AWS and/or Azure. Examples:
  • EC2, S3, EBS, ELB/ALB, Lambda, Cloud Functions, Compute, VPC, Azure Storage, Azure VM, Azure Networking, VPN's
  • Understanding of PaaS database offerings and how they work
  • Firm grasp of PaaS, SaaS, IaaS, and other cloud-based environments

Who is Taos?

Taos helps today's enterprises and rapidly growing businesses harness the power of the cloud and DevOps with digital transformation and optimization solutions. From Executive Leadership to our delivery teams, Taos listens, understands, and delivers best-in-class work. Our deep technical expertise and solutions-driven approach help address our client's biggest business challenges and opportunities. As a Global Leader of Cloud and DevOps, Taos continues to solve What's Next.

Referrals:

We love referrals so much that we pay for them! If you know someone that you would recommend, send an email to or Contact Us and we will do the rest! We'll make sure that you receive the $1000 referral bonus after they are employed with us.

Compensation:

Our compensation package includes a competitive salary, medical and dental insurance, 401k, paid vacation, sick time and holiday pay, plus loads of free training (Puppet, Chef, Nagios, LAMP Stack, PMP, ITIL, Python, etc.)!

Equal Opportunity

Taos Mountain, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability.

Veterans are encouraged to apply!

E-Verify Participant:

This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Please go to http://www.taos.com/join-our-team/ and review the E-Verify Participant and Right to Work links for more information.

#DICE


Company Information

Dice Id : taosca
Position Id : e8fd4a0a-1345-4405-af04-504e0da21a7b
Originally Posted : 3 months ago

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