Systems Administrator

Vmware, Active Directory, Microsoft, desktop, Windows, Backup, server support, system administration
Full Time
Negotiable
Telecommuting not available Travel not required

Job Description

Overview

 

Together with the IT team, maintains and supports all aspects of the Vistex IT infrastructure and end-user computing environment.  Setup and maintain server infrastructure and monitors WAN connectivity.  Installs new software releases and system upgrades for Windows/Linux Servers, evaluates and installs patches, and resolves hardware/software related problems.  Maintains file systems and ensures data integrity and continuity.  Administers LAN/WAN, user/server security, hosted email system and backup systems.  Works under general direction from the IT Network Operations Manager. 

Responsibilities

  • Administers, oversees and monitors systems including, servers, infrastructure, hardware and software. Server builds, maintenance and patching
  • Builds and installs new servers and provisions virtual servers
  • Provide and initiate problem resolution for infrastructure including raising tickets with vendors and following through to resolution
  • Assists with cross regional IT operations, projects, escalated user support, or network operations tasks as requested
  • Supports global server backup infrastructure
  • Works with the rest of the IT team to identify business needs and develop/deliver programs to meet those needs
  • Work closely with other departments in the rollout of various company product offerings
  • Ensure that the Network Operations Manager and team are kept informed of all issues
  • Follow and refine good working practices and procedures
  • Maintains updated ticket statuses and documents progress on all issues using company help desk ticketing system
  • Creates and maintains documentation and knowledgebase articles
  • Demonstrates leadership and responsibility for all IT functions 

Qualifications

  • 3+ years in Network or Systems Administration role
  • Experience in supporting Microsoft technologies including server and desktop operating systems, Active Directory, Exchange messaging and database systems
  • Experience with VMware required
  • Experience with Enterprise Backup Software required
  • Experience with monitoring software Required
  • Microsoft O365 and azure experience preferred
  • Must be able to work a flexible schedule including on-call rotation and some weekends
  • Ability to deal with demanding stakeholders and maintain a calm manner in stressful situations
  • A team player who enjoys collaborating with a group of people with diverse personalities and backgrounds
  • Excellent problem-solving skills, people skills, and both verbal and written communication skills
  • Above average understanding of all Windows operating systems
  • Good understanding of network concepts and protocols such as TCP/IP, DNS, DHCP, routing, switching and firewalls
  • Interest in researching new technologies
  • Familiarity and experience with Enterprise Server Class hardware – HP C7000, Proliant BL Series, Proliant DL series
  • Citrix Server experience a plus
  • Enterprise SAN experience a plus

 

About Vistex 

Vistex is the global leader in Go-to-Market software, providing enterprise solutions that help businesses effectively manage pricing, incentive, rebate, royalty and channel programs. With a longstanding and unique strategic relationship with SAP, Vistex offers on premise software embedded in SAP ERP, as well as cloud-based applications. Vistex solutions enable the end-to-end administration of today’s complex, business-critical Go-to-Market programs. When companies implement Vistex software they are empowered with increased visibility into program performance, the right data to make more informed decisions, and the tools to drive revenue, streamline processes, control costs and prevent leakages. What’s more, Vistex delivers success by combining our core product development skills with world-class implementation, analytic and strategy services. 

Headquartered in Hoffman Estates, IL, and with locations around the world, Vistex is searching for dynamic, enthusiastic team members to contribute to the long term success of both Vistex and our clients!

Posted By

2300 Barrington Road, 7th Floor Hoffman Estates, IL, 60192

Contact
Dice Id : RTL495269
Position Id : 677244
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