Systems Engineer - Level I

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Lighthouse Technology Services
2+ yrs experience as a Systems Engineer, Servers, Storage, and Op System Administration, Windows Op Systems: O365, Storage Admin, Network Admin, RDS, SolarWinds Monitoring & Patch Management, Tech Support onsite & remotely, Install & Support experience: Servers, PC's, Laptops, Printers, Etc, 24x7 on call rotation support REQUIRED
Full Time
Depends on Experience

Job Description

Lighthouse Technology Services is seeking a Level 1 Systems Engineer for a Direct Hire role in Buffalo, NY.

Responsibilities Include:

  • Act as the Operations think-tank that is helping our client partners solve technical problems.
  • Provide engineering level decisions and ideas to maintain a steady state of private & public cloud infrastructures.
  • Virtual systems management and up time.
  • Resolving incidents using troubleshooting techniques, tools and ITIL best practices.
  • Often responsible for helping teammates on other teams to ensure deliverables are met.

Requirements Include:

  • 2-5 years of proven professional experience managing servers, storage and multiple operating system administration. 
  • Experience with Windows operating systems, Office 365, Storage administration, Network administration, RDS, SolarWinds monitoring and patch management.
  • Provide technical support to staff onsite and at remote locations. 
  • Installation and support of Servers, PCs, laptops, printers and all related company software. 
  • An ability to solve complex problems in an organized and timely fashion. 
  • On-call rotation is required, as 7×24 support is required. 
  • Previous enterprise incident management and change management experience. 
  • Possess good organizational skills and be detail oriented.
  • The ability to quickly learn new technical concepts and skills and implement standard operating procedures. 
  • Strong customer service and troubleshooting skills. 
  • Must be able to communicate effectively, both verbal and written, with a broad range of individuals at all levels. 
  • Resourceful in getting things done, self-starter, productive working independently or collaboratively – ours is a fast-pace entrepreneurial environment with performance expectations and deadlines. 
  • Experience and desire to work in a solution provider environment. 

Company Information

Lighthouse Technology Services began over ten years ago as an IT Staffing Agency with an idea to connect quality IT people with quality IT professional positions. As we did many years ago, we have a core group of tenured professionals at the heart of our business driving our HR, accounting, and IT Recruiting efforts. We’re now blessed with a large extended family of IT professionals in both front line and management positions across a wide variety of organizations, and operating a broad spectrum of roles. Being based in the Buffalo, NY area and possessing a team of long-standing IT Staffing Professionals, the majority of our IT Requirements come from companies either based in or with ties to Buffalo, NY. We serve numerous clients, including Fortune 500 companies, by building trusted relationships between IT Pros and IT & HR hiring managers. While our main office is located in beautiful Buffalo NY, we also carry a remote office in Orlando, FL and provide services to organizations staffing for IT Professional Positions across the country. We look forward to hearing from you, and thanks for connecting with us on DICE.
Dice Id : 10114206
Position Id : 1512
Originally Posted : 4 months ago

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