Application Support Analyst

  • CGI Group, Inc.,
  • Greenville, SC
  • 1 hour ago
CGI, Systems, Analyst, Supply Chain, Management, Oracle, System, Application, Development, AIX, Windows, Scheduling, Scheduler, Perl, Scripts, PL/SQL, SQL, Database, IDMS, COBOL, JCL, MVS, Java, Web, Apache
Full Time
Work from home not available Travel not required

Job Description

Position Description: CGI is looking for an experienced Systems Support Analyst with minimum 3 years experience and exposure to Supply Chain Management principles, with good written & oral communication skills; and experience working with business users in addressing system issues. This right person for this role will be responsible for ongoing support and maintenance of a suite of applications (JDA, Oracle Fusion) related to Supply Chain Business functionality. This will be a great opportunity to the right candidate providing member exposure to working of a Global Supply Chain organization in a collaborative environment with team member's spread across the globe. Your future duties and responsibilities: * Ensure availability of application for end users consistent with Service Level Agreements. * Provide Support for restoration of service; investigate cause of problems, quick response on problem calls and fixes. * Respond to inquiries from Business Users for assistance in diagnosing Production System operations, data. * Be able to make ongoing recommendation for operational improvements of production applications. * Serve as On-call support person as part of rotation within an application support team. * On-call support duties will cover regular business hours, nights and weekends on a schedule basis. Required qualifications to be successful in this role: Previous Application Support and Development experience in Supply Chain Management environment will go a long way in making the candidate successful in the support role. Good communications skills is a must, as this role involves working with business users; managing expectations. Skills OS Platform AIX, Windows- 3 years Scheduling: Maestro Scheduler - 3 years Scripting: Perl, Korn Shell, Windows Batch Scripts, PL/SQL, SQL - 3 years Database: Oracle 11g, Microsoft SQLServer 2008 - 3 years DESIRED QUALIFICATIONS/NON-ESSENTIAL SKILLS REQUIRED Exposure to mainframe technologies (IDMS COBOL, ADSO, JCL, MVS) Exposure to JDA Database: SQL Server 2008 PL/SQL, Java, Java (Applets), weblogic, iplannet Web Server Apache Web Server Should be able to take help and debug. Skills: * Oracle * Perl * SQL Server What you can expect from us: Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at No unsolicited agency referrals please. CGI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

Posted By

Greenville, SC, 29617

Dice Id : appblok
Position Id : 2185_J1219-0281
Originally Posted : 2 months ago
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