Systems Support Engineer- 3rd shift

Contract W2, 6 Months
Depends on Experience
Travel not required

Job Description

Systems Support Engineer- 3rd shift

#CK –23622



Duration: 6 Months+




  • Provide reliable and quality support around the clock in a production environment
  • Respond to events from the monitoring tools, with the goal of restoration of service
  • Review and diagnose problems through analysis of system and application logs
  • Perform deployments for new servers and replacement of failed components
  • Conduct system health checks routinely and following deployments and upgrades
  • Carry out deployments for new servers and replacement of failed components
  • Carry out system health checks periodically and following deployments and upgrades
  • Analyze application logs to determine root cause of problems
  • Analyze and correct equipment malfunctions and perform replacement of faulty components and subsystems
  • Plan and document change requests to implement application and server upgrades and changes
  • Work with hardware and software vendors to obtain support to diagnose problems
  • Guide field staff with deployment and replacement of servers and server components remotely
  • Participate in meetings with other groups (Engineering, Development, and QA) to plan and document deployment approaches and operational requirements



  • Follow procedures; provide updates; ask questions; take action; follow up on missing; incomplete or unresolved issues
  • Strong analytical and problem-solving skills and logic
  • Individual must be a self-starter, highly dependable and detail-oriented
  • Communicate clearly and concisely in a logical, organized fashion, verbally and in writing with co-workers, superiors, and corporate users.
  • Technical documentation
  • Excellent communication skills both verbal and written
  • Ability to exercise discretion and independent judgment


Must be:

  • Organized with the ability to multitask
  • Reasonably flexible with schedule including working nights, weekends and holidays.
  • Able to work weekend and overnight
  • Reasonably flexible with schedule including working mid-week nights and holidays
  • Punctual when reporting for shifts; above average attendance is critical
  • Able to work/cover other shifts during holidays; staffing shortages; emergency cases
  • Flexible to long working hours






  • The equivalent of a Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field or equivalent real world experience
  • 5+ years of Linux experience
  • 4+ years experience in hardware and software support, configuration and installation of Servers, Server Hardware, Operating system installation, and network TCP/IP experience
  • 2+ years’ experience working on trading system environments
  • In depth knowledge of RHEL 5, RHEL 6 and RHEL 6. including clustering. Certifications preferred
  • Knowledge and experience with installation, configuration of PCs, small servers (x3550, x3650, x3950, Proliant)
  • An understanding of Network routers and switches desirable
  • Strong understanding of DNS preferred
  • Familiarity with ESX VMware virtualization is a plus
  • Experience with MS Windows Server desirable
  • Experience with an Enterprise Password Management solution preferred
  • An understanding of Cisco Network devices and trading system applications within a Datacenter environment






Dice Id : makecorp
Position Id : CK-NOC
Originally Posted : 3 months ago
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