Systems Technician (Windows Desktop Patch Management)

  • CSRA,
  • Columbia, SC
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Customer Service, Hardware, IBM, Manager, Management, PowerShell, Research, Security, Systems Administrator, Technician, VMware, Windows, Windows 7
Full Time
Telecommuting not available Travel not required

Job Description

Systems Technician (Windows Desktop Patch Management)
All times are in Eastern Daylight Time.

Requisition ID
Job Locations
US-DC-Washington DC

Posted Date
Information Technology

Clearance Level Must Currently Possess
No Clearance Required
Telecommuting Options
Telecommuting Not Allowed

Clearance Level Must Be Able to Obtain
No Clearance Required
Opportunity Details:


CSRA has an opportunity for a Systems Technician / Associate Systems Administrator to work onsite with a vibrant team of fellow technical associates providing Windows 7 and Windows 10 Desktop Patching Support. This is an excellent opportunity for growth as the candidate will also be asked to fulfill other O&M Responsibilities in this Windows Based network, including; Microsoft Windows Server 2008, 2012, VMware Virtualization, Symantec NetBackup.. The successful candidate will test and deploy software updates and patches for Windows 7 and Windows 10 Workstations using Microsoft SCCM and IBM Bigfix Solutions.


Daily Responsibilities• Test and Deploy software updates/patches for Win 7 / Win 10 Workstations

• Research and Troubleshoot Software Compatibility Issues

• Implement, document, and coordinate Workstation Image Updates

• Follow assigned procedures and maintain system standards

• Creates User Accounts

• Restore files from backup systems

• Monitor hardware health and place service calls when problems arise

• Monitors system logs and reports/repairs incidents

• Ability to produce technical documentation


Required Skills

• High School Diploma or GED

• 3 years of relevant experience in Tier II or Tier III Computer Support

• Expert understanding of Windows 7 / Windows 10 Systems

• Expert understanding of Microsoft Office 2013 & standard desktop software

• Basic understanding of File Permissions & Account Creation

• Workstation Image Updates, Imaging, and Maintenance

• Excellent troubleshooting skills

• Excellent Communication and Customer Service Skills

• Ability to work independently in a fast paced, multi-faceted IT environment.

• Ability to work in a team environment to support internal and external customers

• Ability to multi-task working on several projects simultaneously

Desired or Added Value Skills

• ITIL Foundations, V3

• Microsoft MCSA or Relevant MCPs

• A+, Network+, Security+

• Microsoft System Center Configuration Manager (SCCM) Experience

• Microsoft PowerShell Scripting


CSRA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Information

What We Do. CSRA is tomorrow’s thinking, today. To "Think Next. Now." is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results. We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens. Our Company. CSRA's legacy is a partnership that began when the North American Public Sector business of CSC and SRA International merged to become a leading provider of next-generation IT solutions and professional services with over 50 years of combined legacy experience supporting U.S. government agencies and programs. We retain the spirit of partnership in all we do—with our customers, within our brilliant teams, and through our alliances with industry-leading technology innovators. We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Together, we are committed to a stronger and better future for America through next-generation thinking made real today. Think Next. Now.
Dice Id : srabot
Position Id : 4435898

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