Team Lead OMNI Support

Full Time
Work from home not available Travel not required

Job Description

  • Coordinate day to day activities for Omni Platform.
  • Partner with Cognizant, FIS, and Massmutual to ensure production stability and availability.
  • Liaison between the program and production support team.
  • Understand business and user experience.
  • Harden the current environment so it scale to growing business demands. Understand trends and opportunities to continuously improve.

Basic Qualifications
  • At least 6 years experience in the technical application space
  • At least 4 years experience in a production support role
  • A minimum of 3 years of leadership experience that involve oversight of multiple vendor partners, including onshore and offshore arrangements.
  • Authorized to work in the United States without sponsorship now or in the future

Preferred Qualifications
  • 8 years experience in the technical application space preferred
  • 8 years experience in a production support role preferred
Dice Id : masma002
Position Id : R5376
Originally Posted : 2 months ago
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