Tech Ops Support Engineer is a senior-level support engineer responsible for designing, implementing, and maintaining all support-related systems. Including management of user workstations, virtual desktops, and mobile device management.
• Architect, Deploy and Maintain all Support Related Systems. To include but not limited to:
Build and maintain automated workflows in both SCCM and ServiceNow.
Build and maintain hardware and software catalogs.
Build and maintain integrations with various systems to allow for streamlined processes.
Build and maintain workstation software.
Ensure workstation compliance, including software patching, OS patching, and security.