Technical Business Analyst (OSS/BSS)

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GlobalLogic, Inc.
OSS, Billing & Invoicing, Business Analyst, BSS, Billing
Contract W2, Contract Corp-To-Corp, 12 Months
Depends on Experience
Travel not required

Job Description

Job Responsibilities:

  • Business Analyst is primarily responsible to work with customer stakeholders, architects and elicit requirements, further owning the requirements as a Proxy Product Owner till the Product is delivered
  • Able to understand Client’s entire existing business functional and technical requirements, operations and processes
  • Determines specifications and works with an agile team to deliver moderately complex software solutions utilizing the Agile methodology.
  • Researches and maintains knowledge in emerging business domains and possible application to the business
  • Provides general direction to the team about enterprise architecture standards
  • Ability to handle multiple priorities and constant deadlines
  • Motivated individual with excellent interpersonal, communication, and customer service skills
  • Understand all the Development and Support Transition Areas in detail
  • Perform detailed analysis of Telecom Migrations & Conversion activities, outline problems, opportunities, and solutions for setting up 24/7 Support, Operations Core
  • Ensure requirements are properly documented along with a Traceability matrix to ensure 100% coverage of end to end requirements till delivery in production.
  • Test business processes and recommend solutions


Job Description:

  • Candidate must have 3+ years of working experience and in-depth knowledge of Telecom BSS (Billing & Invoicing, Subscriber LifeCycle for Prepaid & Postpaid both, Price Plan/Rate Plan, Rental agreements, Dunning, Provisioning, Auxiliary Services, Promotions, and Mediation, etc.).
  • Documentation at all important Project stages, maintaining & owning them
  • Must have a clear understanding and working experience with the technical team (business and technical Architect), articulate technical requirements, and must be able to represent the team in all conversations.
  • Outstanding verbal and written communication & documentation skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors)
  • Hands-on over of Agile Methodologies, creating Epics/Features/User Stories/Tasks/Subtasks, Estimations, Sprint Planning, Product Backlog Planning, Conduct Sprint Demo and all other Sprint Ceremonies
  • Experience working in Data Migration Project is a plus
  • Prior to the BA role, a QA Testing background with Telecom Domain is preferred
  • Ability to persuade and influence others on the best approach to take
  • Experience of dealing with Customer and Main Product Owner
  • Written and verbal communication skills



  • Bachelor's or Master s degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field.

Company Information

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending the benefits of our true global presence to customers in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries. If you are a California resident, more details on how we process your personal information can be found in the CCPA Recruitment Privacy Notice (
Dice Id : RTL65472
Position Id : 6814294
Originally Posted : 5 months ago

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