Technical Business Analyst

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Jack Henry & Associates, Inc
Analyst, Business Analyst, Business Requirements, Development, Management, Programming, Project, Project Management, Quality Assurance, Research
Full Time
Telecommuting not available Travel not required

Job Description

Job Description

Symitar, a Jack Henry & Associates brand, is currently looking for a Technical Business Analyst to join our CruiseNet team in Charlotte, NC.   The Technical Business Analyst will serve as a liaison between our credit union customers and development departments during the product development phase to accomplish these tasks.  They contribute to this software development process by ensuring complete and accurate documentation of system requirements.  Additionally, the Technical Business Analyst will be responsible for reading either regulatory or compliance documents to determine what needs to go in to the Cruise system and be able speak independently with customers and developers to help build the required workflow needed for product development.  

  • Minimum of 18 months of experience as a business analyst or experience working in the financial industry.  

  • Knowledge or ability to work with financial regulations and compliance.
  • Credit Union or Banking experience.
  • Bachelor’s degree preferred.
  • General communication and customer interaction skills.
  • General knowledge of Microsoft Office applications.
  • Good grammar and writing skills.
  • General project management skills.
  • Able to define system and functional requirements.  
  • Able to meet aggressive deadlines.
  • Able to interact with and communicate well with other technical associates.

  • Interacts with customers to gather system requirements.
  • Defines the system and functional requirements of the product.
  • Prepares business requirements and functional specifications. 
  • Serves as a resource and/or participant in business process re-design activities. Assists the customer in determining if and how system enhancements may improve process flow and business function.
  • May perform application, system and regression tests. 
  • Responsible for creating business requirements and system documentation, as well as contributing to end-user and project management documentation.
  • Works with quality assurance and programming teams to ensure changes are migrated into production correctly.
  • Interacts with technical teams to convey business requirements.
  • Works with industry research groups to prepare for product trends.

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.



Company Information

Do The Right Thing, Do Whatever It Takes, and Have Fun We at Jack Henry & Associates have built our business on the belief that the people who contribute day-in and day-out to our success are the true foundation of our company. Today, our employee base includes more than 5,600 innovative minds who are dedicated to excellence in financial services technology and support. A career at Jack Henry & Associates, is unlike any other “job” you’ve had in the past. We pride ourselves on providing a workplace that is personally and professionally rewarding, as well as challenging! As a result, our associates are confident about JHA’s future performance, they trust in our values, and they believe they will have successful careers. We consistently exceed employee satisfaction benchmarks in annual surveys, and we are ranked on many “top places to work” lists across the nation year after year. Through team-building initiatives that foster peer recognition and training curriculums that continually advance our employees and management teams, we are dedicated to identifying, engaging, hiring, and developing the best and brightest talent in our industry.