Technical Marketing Content Writer - Banking Solutions

technical content writer, stem, marketing, instructional design
Full Time
Depends on Experience
Work from home available Travel not required

Job Description

ARGO is a leading provider of software and analytics solutions for both the financial services and healthcare industries. ARGO transforms business processes for financial service providers and healthcare organizations using proven business models and software innovation informed by real customer challenges, breakthrough technology, and rich analytics.

The successful Technical Marketing Content Writer will have accountability for ARGO's Corporate Communications; Customer Communications; Customer and/or Technical Publications for all software products to ensure that it conveys knowledge to user and technical audiences.

The successful candidate will be an analytical thinker by nature as well as
software/IT literate.

EDUCATION REQUIREMENT:

•A completed Bachelor's or Master's degree, within a STEM major, preferred.

Responsibilities for this role include analyzing current content, identifying additional content needs, and creating delivery methods for content that support ARGO’s strategy. Customer satisfaction, content delivery capability, successful knowledge transfer, editorial excellence, and continuous process improvement are key success factors.

MINIMUM EXPERIENCE, PREFERENCES, SKILLS, AND ABILITIES:

•Ability to take complex software solutions and translate to a value add communication to the customer
•Complex Technical software solutions literacy creation experience
•Experience collaborating with Product management and development teams
•Ability to take complex software solutions and translate to a value add communication to the customer
•Instructional design experience
•Ability to analyze current content, identify additional content needs, and creating delivery methods for content that support ARGO’s strategy
•Development, implementation, and execution of corporate strategy around documentation and customer knowledge transfer practices
•Detailed knowledge and experience with corporate documentation and delivery methods to customers
•Adult learning theory and methods experience
•Financial Services (banking) and/or Healthcare software solutions industry background is preferred.

COMMUNICATION SKILLS, TO INCLUDE:

•Verbal communication skills, to include customer facing presentation skills and strong active listening skills
•Written communication skills – the ability to articulate complex software solutions in a concise, clear manner
•Strong decision making and analytical skills.
•Ability to make valuable corporate perspective decisions.

ADDITIONAL REQUIREMENTS:

Applicants for U.S. or Canadian based positions with ARGO must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for any ARGO position.

Dice Id : 10123166
Position Id : AQ374
Originally Posted : 1 month ago
Have a Job? Post it

Similar Positions

Sr. Contract Specialist/Writer
  • The Judge Group, Inc.
  • Richardson, TX
Copywriter
  • Robert Half
  • Irving, TX
Technical Writer
  • Odesus
  • Plano, TX
Market Strategist
  • Trinity Industries, Inc
  • Dallas, TX
CW Technical Writer (883740)
  • Techstar Consulting Inc.
  • Plano, TX
Communication Specialist I
  • Xoriant Corporation
  • Frisco, TX