Technical Sales Support Analyst

Access, SQL, API, Management, Systems, Risk Management, Analyst
Full Time
Work from home not available Travel not required

Job Description

What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.
What You'll Bring:
3 - 5 experience in a technical or sales support position
Experience with - MS Office, Access and/or SQL, file transfer (FTP) and data encryption, and API integrations
Excellent communication and presentations skills including data usage and analysis
Ability to create and deliver insights to clients

We'd love to see:
Bachelor's degree in Management Information Systems, Information Systems or related field and/or equivalent work experience
Experience with project management and leadership
Risk Management industry knowledge and experience
Operational process improvement competencies

Impact You'll Make:
  • Working in conjunction with the sales team for the successful onboarding of new customers to ensure batch processes are optimized
  • Advise and support customers for API implementations
  • Support and interface with large customers both over the phone and onsite (up to 20% travel) to assist sales team as the subject matter expert on batch and API implementations for customers
  • Tier 2 support on Batch and API related customer issues
#DICE
#LI-EP1

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

TransUnion's Internal Job Title:
Sr Analyst, Business Systems
Dice Id : 10111030
Position Id : 19003088
Originally Posted : 3 months ago
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