Technical Support/ Desktop Support

Technical Support/ Desktop Support, A+ Certification, PC's/Laptops, Printers/Copiers, Scanners/Image Process, Office 360, Active Directory, Windows 7/10, VPN, SCCM,
Contract Corp-To-Corp, Contract Independent, Contract W2, 6 Months+
Depends On Experience
Telecommuting not available Travel not required

Job Description

Roles and Responsibilities:

  • Provides computer hardware and software support to end users on a variety of issues. 
  • Identifies, researches, and resolves technical problems. 
  • Responds to telephone calls, email and personnel requests for technical support. 
  • Documents, tracks and monitors the problem to ensure a timely resolution. 
  • May require an associate's degree in a related area and/or 0-5 years of experience in the field or in a related area. 
  • Has knowledge of commonly-used concepts, practices, and procedures within the IT field. 
  • Relies on instructions and pre-established guidelines to perform the functions of the job. 
  • Works under immediate supervision. 
  • Primary job functions do not typically require exercising independent judgment.

Required skills:

  1. Good hardware knowledge/troubleshooting on PC's, Laptops, and printers/copiers
  2. Knowledge of Ghost Imaging software
  3. Active Directory
  4. Windows 7, 10
  5. Remote software
  6. VPN Software
  7. SCCM
  8. Office 360 knowledge
  9. Must be able to lift 20-30lbs on a regular basis

NOTE:


*  This position will initially on the first shift 8AM - 4:30PM M-F, but there are possibilities that the candidate may work a 2nd shift 11AM - 7:30PM M-F.

** Position has an opportunity after six (6) months of contract employment to be offered as a permanent position with the Client.
*** Candidate must be able to pass a full background investigation and polygraph***

Dice Id : 10112378
Position Id : 751709
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