Technical Support Analyst

  • Modis,
  • Gallatin, TN
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Analyst, Help Desk, LAN, Networking, TCP/IP, VPN, WAN
Full Time
Telecommuting not available Travel not required

Job Description



Modis has an exciting new direct hire position with a client in Gallatin, TN. This technical support analyst position is the perfect entry-level opportunity for a recent graduate to gain extensive training and knowledge from a client with a presence in multiple locations across the US. The position will also play a vital role as the client is migrating to the newest version of Office 365. One to two years of experience in IT is preferred.



Duties and Responsibilities: -Will perform help desk duties (phone, chat, screen-sharing), supporting sites around the U.S.


-Some network support exposure and understanding of LAN, WAN, VPN, TCP/IP, and other networking fundamentals


-Some server support exposure to servers would be a plus


-Exposure to Office 365 would be a plus as they re currently migrating



REQUIRED: -One to two years of solid IT/help desk experience


-A minimum of an Associate s degree, preferably a Bachelor s degree in a related field.


-Some on-call needed, but likely will only happen during a scheduled update and could potentially be pushed from home.


-Some travel, though it would be seldom.



If you are qualified for this position, please apply below and reach out to Regina Waterman at or 615-472-2922. The client is eager to interview in the next week for qualified candidates!

Company Information

At Modis, we have the connections and expertise to help save you time and start earning money in the right IT or engineering job for you. We use our insight, knowledge and resources to match you with top positions at leading companies. Many of our clients use our services to help fill positions quickly so they can avoid the time-consuming process of posting jobs and sifting through resumes. This can mean we can offer you access to unadvertised IT and engineering job openings and quick placement opportunities that you wouldn't otherwise know about. Get The Modis Advantage.
Dice Id : 10472949
Position Id : US_EN_6_916344_1028735