Technical Support Engineer

  • Edgelink,
  • Eagle Mountain, UT
  • 1 day ago
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Edgelink
Technical Support, Software Support, Infrastructure, Troubleshooting, End User, Windows 7-10, OSX, Office, O 365, IOS, Android, Command Line, Active Directory, SQL, Citrix, REST API, SAML Authentication, Fiddler, Wireshark, Splunk
Full Time
$50,000 - $70,000
Work from home available

Job Description

Title: Technical Support Engineer

Location: Lehi, Utah (84043) / Remote Options

Employment Type: Direct Hire (no c2c or sponsorship available)    

Job Description:

This opportunity is with a growing global SaaS company. The ideal candidate will have experience supporting end users with software applications, infrastructure, and troubleshooting technical issues. From an experience perspective, we are targeting most of the following:

  • Interfacing via web and phone directly with customers on technical issues
  • Troubleshooting technical problems and resolving issues for customers end users
  • Experience with support tickets from a ticketing system
  • Associates or bachelor’s degree in Computer Science or equivalent experience
  • 2+ years relevant experience in a technical support
  • Hands on experience with some of current technology stack: Windows 7-10, OSX, Office, O 365, IOS, Android, Command Line, Active Directory, SQL, Citrix, REST API, SAML Authentication, Fiddler, Wireshark, Splunk

EdgeLink would like to thank all applicants, however only those who qualify for an interview will be contacted.

EdgeLink is an equal opportunity employer.

 #LI-JH1



Company Information

EdgeLink is a technology staffing firm that recruits the best mid-to-executive level technical professionals on a contract, contract-to-hire, and direct-hire basis. Headquartered in Portland, OR with offices in Denver, CO and Salt Lake City, UT, EdgeLink works with start-ups to Fortune 100 companies throughout the country. Their knowledge of the technology industry allows them to take a personalized, targeted, and consultative approach to match the right candidate with the right company. For more information, contact EdgeLink today.

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Dice Id : 10112773
Position Id : 6890871
Originally Posted : 4 months ago