Technical Support Engineer

Engineer, Systems, Engineering
Full Time
Work from home not available Travel not required

Job Description


Technical Support Engineer

Piper Enterprise Solutions is currently looking for a Technical Support Engineer in the Raleigh-Durham, North Carolina area for a world leading technology company. The Technical Support Engineer will be supporting cutting edge technologies.

Responsibilities for the Technical Support Engineer include:
  • Provide essential support to critical business needs
  • Troubleshoot and problem solve complex technical networking issues
  • Train and mentor other team members
  • Deliver excellent customer service to customers

Qualifications for the Technical Support Engineer include:
  • 7+ years of technical support troubleshooting experience
  • Previous experience providing tier III support
  • iOS XR experience is a big plus
  • Strong written and verbal communication skills

Compensation for the Technical Support Engineer includes:
  • Salary Range: $90,000 - $140,000 based on experience
  • Full Benefits: Cigna Healthcare, MetLife Dental, VSP Vision, 401k with Voya, and Paid Time Off

Please send resumes to Josh Stedham at jstedham@pipercompanies.com

Keywords:

Technical support engineer, Technical Support, Support Engineer, Tech Support, Tech Support Engineer, TSE, Enterprise, Systems Engineering, Systems Engineer, Systems Admin, Systems Administrator, Customer Support Engineer, HTTS, troubleshooting, networking, tier III, customer support, technical support, Raleigh, RTP, Durham, Morrisville, North Carolina, NC

Dice Id : 10430981
Position Id : 29148
Originally Posted : 4 weeks ago
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