By Light is hiring Technical Writers to join our team supporting a DOD customer. This position will write and submit Telecommunications Service Order (TSO) IAW mission partner requirements.
* Ensure that customer Telecommunications Service Request (TSR) requirements are technically sufficient and in accordance with applicable regulations.
* Provide expert consultation to customers to assist in defining and specifying their telecommunications requirements and allocating appropriate DISN resources against those requirements.
* Function as provisioning consultant and customer advocate for a broad range of DoD and Federal agencies' requirements.
* Use all appropriate tools (WWOLS, MSS, DSF, etc.) effectively
* Write and submit mission partner Telecommunications Service Requests (TSR).
* Provide status updates to customers via Completion Reports (IER/EXP/DSR/RFU).
* Requires a BS degree and minimum of 2 years of prior relevant experience or Masters with less than 2 years of prior relevant experience. Additional experience, education, and training may be considered in lieu of degree.
* Possess functional expertise in all aspects of provisioning for all DoDIN switched and non-switched circuit/network/systems and services, to include the Defense Information System Network (DISN) switched voice and video services, the Secret/ Sensitive But Unclassified (SBU) IP Data Networks (SIPRNET/NIPRNET), commercially provided Transport services, and theater-specific O&M maintained dedicated DISN Transport network infrastructure.
* Knowledge of a broad range of currently fielded DISN systems.
* Knowledge of associated hardware incorporated into the DoD Information Network (DoDIN).
* Knowledge of current/future development activities in the DoD and commercial sector.
* Working knowledge Microsoft Office Tools; specifically, PowerPoint, Word & Excel.
* Excellent communication, effective leadership, and interpersonal skills.
Special Requirements/Security Clearance
* DOD Secret clearance required
* Ability to type, communicate via telephone and sit for extended periods of time.
Department: Information Technology