Technical Writer Level 2

Technical writing, Documentation, Workflow, Windows Imaging Component, Reporting, Issue resolution
Contract W2, Contract Independent, Contract Corp-To-Corp, 6 Months
Depends on Experience
Work from home available Travel not required

Job Description

Job Description

Job Title: Technical Writer Level 2

Location: Blue Ash, OH (Remote for now)

Duration: 6+ Months

No. of Positions: 1

 

Job Description: The technical writer will document and diagram all processes and workflows of Windows imaging and maintenance, including: imaging, driver injection, group policies, drive management, etc.

Additional responsibilities may include surveying end users to discover new reports and documenting enhancement requests and/or support documentation related to Windows 10.

Recommended technical skills include: strong technical writing skills including familiarity with English grammar and various style guides, proficiency with diagramming software, and a history of writing OS imaging process documentation.

 

Key Responsibilities

  • Enhance and maintain user documentation for tools and applications
  • Develop on-line source documentation as needed
  • Maintain documentation libraries
  • Identify, create, revise and maintain document templates
  • Ensure appropriate control/access to documents and templates
  • Ensure content and format is consistent across all documentation
  • Complete documentation services requests as needed
  • Collaborate across Technology and Business team partner with the appropriate teams to expedite issue resolution and manage to SLAs.
  • Determine procedures for version control
  • Assist other Technical Writers as needed
  • Educate Technical and Business groups on the need for standard documentation
  • Make recommendations on documents needed by technical teams
  • Identify and initiate continuous improvement opportunities
  • Develop measurable and realistic work plans
  • Provide time estimates for projects
Dice Id : 10439527
Position Id : Techwri_TZ
Originally Posted : 2 months ago
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