Technical Writer

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The Depository Trust & Clearing Corporation
User guides, Documentation, IMPACT
Full Time
$65,000 - $70,000
Work from home available

Job Description

Are you ready to explore a world of possibilities?

Join our DTCC family, and you’ll grow your expertise and become the best version of you. As you embark on a new journey, you’ll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day.

Pay and Benefits:

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension
  • Paid Time Off and other leave of absence
  • Flexible/Hybrid Work Arrangements

Why you'll love this job:

Associate Technical Writers at DTCC create document and in-product help content that help clients and collaborators to use DTCC products accurately. They develop knowledge of given DTCC products and capture information on business line strategies and initiatives along with end user needs to apply in developing documentation solutions that optimize the client experience and supports more independent use of DTCC products. Types of results include user guides, On-Line Help, technical specifications, standard methodologies documents, FAQs and more.

Your Primary Responsibilities:

  • Create documents and in-product help content that help users to use DTCC products most efficiently, ensuring accuracy and quality of all results
  • Translates technical concepts into clear, easy-to-understand, logically organized content
  • Develops deep understanding of one or more DTCC business areas
  • Builds and champions relationships with a range of customers
  • Adheres to defined documentation processes and standards established within DTCC Learning
  • Follows prescribed templates in Microsoft Office and/or MadCap flare to build document and in-product help content
  • Keeps up-to-date with and applies emerging & current learning/documentation/curation trends as well as standard methodologies
  • Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; escalates appropriately

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Talents Needed for Success:

  • Minimum of 4 years of related experience
  • Bachelor's degree preferred with Masters or equivalent experience

We offer top class training and development for you to be an asset in our organization!

Company Information

Who are we?

DTCC safeguards the financial markets and helps them run efficiently – in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

Why choose DTCC?

DTCC employees work at the center of the world’s financial markets, bringing both innovation and stability to the entire post-trade lifecycle. Our work environment favors openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries.


Dice Id : 90853261
Position Id : 204297
Originally Posted : 2 months ago

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