Technology Support Specialist - Level 1

ACTIVE DIRECTORY, DNS, DHCP
Contract W2, Contract Independent
BASED ON EXPERIENCE
Work from home not available Travel not required

Job Description

TECHNOLOGY SUPPORT SPECIALIST LEVEL 1
EAST WINDSOR, NJ


Project Description:
  • Function as a tier 1 resource for the help desk team.
  • Diagnose and resolve customer problems in the following areas: desktops, laptops, mobile phones, tablets, printers, telephone, and network.
  • Support and train end users in the use of Microsoft and other products.
  • Resolve issues related to operating system updates, patches, and configuration. changes on a regular basis.
  • Monitor the performance and capacity of end user systems.
  • Monitors hardware, software, and environmental alerts and issues.
  • Performs installs, password resets, upgrades, moves, and changes for computer. hardware, software, printers, and other devices as needed.
  • Providing support through phone, email, in-person, and help desk tickets.

Required Skills:
  • Travel required (within central NJ).
  • 1 or more years in a help desk role, managing 25+ user environment.
  • Able to provide excellent customer service and support.
  • Strong organizational and prioritization skills.
  • Self-motivated and goal driven.
  • Manage users in Active Directory and Office 365.
  • Proficiency in Windows 7 and Windows 10, Office 2013, 2016.
  • Basic understanding of networking, including DHCP and DNS.



This 6+month position starts ASAP.

Please E-MAIL your resume (attachment to email) with rate and availability to Bridget: bridget@alphaconsulting.com

ALPHA'S REQUIREMENT #19-01277
MUST BE ELIGIBLE TO WORK IN THE U.S. AS AN HOURLY W2 EMPLOYEE

#ZR

Posted By

Bridget Burns

Dice Id : alphacon
Position Id : 19-01277
Have a Job? Post it

Similar Positions

Help Desk Analyst I
  • Robert Half Technology
  • Bridgewater, NJ
Entry Level Helpdesk/Helpdesk Analyst - Level 1
  • Chenoa Information Services
  • Bridgewater, NJ
Desktop Support
  • ConsultNet, LLC
  • Bridgewater, NJ
IT Support Specialist
  • Digital Intelligence Systems, LLC
  • Langhorne, PA
PC Support Analyst-Princeton, NJ
  • SNI Technology
  • Princeton, NJ
Computer Operator
  • TechnoSphere, Inc
  • Piscataway Township, NJ
Systems Analyst- e-Tech Support
  • Plymouth Rock Assurance Corporation
  • Woodbridge Township, NJ
Executive End-User Support
  • Piper Companies
  • Philadelphia, PA
Support Analyst I
  • The Judge Group, Inc.
  • Philadelphia, PA
Technical Support Specialist
  • NTT DATA, Inc.
  • Philadelphia, PA
IT Support Engineer
  • Thermo Systems
  • East Windsor, NJ
Desktop Support Consultant
  • TEKsystems
  • Neptune, NJ
PC Tech wanted in Philadelphia PA - as a Temp
  • TechLink Systems, Inc.
  • Philadelphia, PA
PC Technical Support
  • Solution Partners, Inc.
  • Eatontown, NJ