Trader IT Support Specialist

Capital Markets, Application Support, Trade, FIX
Contract W2, Contract Independent, 12 Months
Depends on Experience
Travel not required

Job Description

Our direct client is looking for a Level 2 Application Support individual for a Contract to Hire position. This position will be on-site in the Chicago location. Looking for local candidates to Chicago or that are open to relocation.

Asset Servicing, Capital Markets for Brokerage Production Maintenance and Support organization is looking for an Analyst, Production Support who can work independently, responsible for working with a global production support team , responsible for day-to-day production regional support for Capital Markets Brokerage trading Applications.

This role reports into the Support Manager based out of Chicago for Brokerage

Brokerage Production maintenance and Support organization is responsible for 24x7 production support across globe (APAC, EMEA and North America) for various Capital Market applications under the client.


  • Brokerage Production Support Analyst has responsibility for the technical and functional desk support across multiple technologies used by Brokerage Capital Market application . This role will support our business and operations partners and clients and will liaise with upstream and downstream application teams.
  • The ideal candidates will be having excellent communication skills and a solid understanding of various technologies in a financial institution, including trade applications. Some night/weekend work may be required from time to time.
  • Candidate should be available Monday – Friday along with expectations of escalation from the business and/or team members.
  • Candidate will be responsible to provide L2/L2.5 Support activities, Monitor and work collaboratively with other members of the global team, managing their day to day work and ensuring that all business queries / escalations are responded to in a timely manner.
  • Fast Paced environment, ability to manage stress and stressful situations from the trading desk.
  • Candidate should be able to work with Business partners to analyze and resolve their queries and ensure compliance to all controlled processes according to business and IT requirement.
Dice Id : pcsi
Position Id : KATradeSupport
Originally Posted : 3 months ago
Have a Job? Post it