UPS Capital Functional User Rep

  • UPS,
  • Atlanta, GA
  • 3 hours ago
company banner
UPS
UPS, IT
Full Time
Work from home not available Travel not required

Job Description

UPS Capital, a subsidiary of UPS, provides financial, insurance and payment services to help protect companies from risk and leverage cash in their supply chains. With services available in 22 countries and territories, UPS Capital supports the order-to-cash cycle insuring shipments from suppliers to buyers, financing in-transit goods and providing payment solutions. The suite of customizable insurance options, including cargo and transactional insurance, trade finance and payment solutions, is designed to help customers protect their assets and keep their businesses running smoothly.

TheUPS Capital Functional User Representativebridges the gap between operational functions and IT to facilitate the best possible end user solution, and validates requirements for consideration of rewrites and application enhancements. This position coordinates business and functional requirements for application enhancements and collaborates with IT on deployment and testing. He/She will provide training plans and agendas to end users via classroom, remote, or in one-on-one settings to educate end users on functionality. If this sounds like your ideal career opportunity, we want to hear from you!

Responsibilities and Duties
  • Validates requirements for application enhancements
  • Creates and maintains detailed documentation
  • Interfaces and coordinates with internal/external agencies
  • Coordinates business and functional requirements
  • Conducts application testing
  • Provides end user training and support
  • Analyzes and resolves end user inquiries
  • Supports design of integrated solutions to business problem

Knowledge and Skills
  • Demonstrates a basic understanding of a business problems and recommends a solution to solve the business problem
  • Demonstrates some advanced knowledge of database design principles; works with users to define requirements with minimal oversight from others; defines user rights; describes security measures, such as passwords, firewalls, and access rights based on user requirements; describes information organization, such as classes, links, records, and fields
  • Demonstrates proficiency in the use of several different system tools; recommends appropriate tools to meet development and support needs; utilizes various tools to diagnose and resolve problems; prepares business cases for the purchase of new tools; integrates systems with other technologies
  • Demonstrates a broad understanding of business requirements or critical elements of a problem; identifies the impact of a problem on multiple areas of the business; recommends improvements to existing processes or programs
  • Demonstrates a working knowledge of techniques for soliciting and gathering information; identifies appropriate sources of information
  • Recognizes the basic impact of technology on UPS business, services, and processes; identifies technological barriers in achieving desired objectives; maintains appropriate breadth and depth of technological knowledge for current work assignment
  • Able to communicate designed and developed technology solutions and their desired outcome in general terms; expresses the importance of an effective implementation; develops implementation plans
  • Bachelor's Degree (or internationally comparable degree) - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law


Company Information

From where you are now to where you want to go. Where are you headed? If you're ready to get what you want out of your job — out of your life — the smart route is at UPS. As a growing, dynamic Fortune 50 organization, we have the kind of opportunities that will help you go as far as your ambition will take you. So if you're looking to start on a rewarding future, we'll get you moving in the right direction. Here at UPS, we have many positions available, from Hourly Part-Time/Seasonal Package Handlers, Drivers and Mechanics to full time professional roles in Sales, Marketing, Information Technology, Engineering, Finance & Accounting, Customer Solutions, Global Business Services, and many other business functions. Opportunities range from entry-level to senior-career! Every day, we choreograph the infinite movements of goods, funds, and information in more than 200 countries and territories. From our early roots as a Seattle, Washington bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus – empowering commerce around the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services.
Dice Id : 10120942A
Position Id : 212600
Originally Posted : 1 month ago

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