I have a Job Requirement with one of our client, please go through the Job Description below and please let me know if you are interested in that. You can call me on 414-323-8455 Ext :: 7132 or you can drop me your updated resume to my email Aman.email@example.com. Sorry in case if it is not your area of interest but if you can refer anybody it will be really helpful for me.
Job Title :: Field Technician
Contract Duration :: 12 months Contract
Location :: Woburn, MA
- 6 years minimum of consistent experience in IT Deskside/Desktop break/fix support, with at least 3 years in an enterprise type environment with 1000+ end users.
- Excellent Windows 7/10 and Microsoft Office Suite trouble shooting skills, as well as hardware trouble shooting skills.
- Duties will include troubleshooting and repair of OS's, MS Office Suite products including Outlook email and calendar issues, a variety of 3rd party software applications, hardware issues for both PC's and laptops (HP environment), PC/Laptop parts replacement down to the system board level, Apple iDevice support, imaging, data wiping, asset control, and detailed ticket documentation. New hire deployments, international travel laptop deployments, and PC refresh deployments, VTC and A/V meeting support, are also part of weekly duties.
- Service Now ticket system experience a PLUS.
- Excellent attention to detail, customer service skills, multi-tasking skills, ticket management/documentation skills, written and verbal communication skills REQUIRED.
- Must be able to work in a team environment and collaborate, excellent interpersonal skills required.
- This is a high volume ticket environment, with strict Service Level Agreements in place.
- Must have reliable transportation, as travel to other sites within the area may be required.
- Must be able to lift 30 lbs
Desk 414-323-8455 Ext :: 7132
Experis is an Equal Opportunity Employer (EOE/AA)