UX/UI Designer (Human Factors) - User-Centered Design

Human Factors; User-Centered Design; User-Flows; User Experience; Visual Design
Full Time, Contract W2, C2H W2
120 - 150K
Telecommuting not available Travel not required

Job Description

UX/UI Designer (Human Factors)

Location: Philadelphia, PA 19103


About the Team:

Platform Engineering Operations, xTools is an organization of operations professionals developing software tools, building deployment strategy, and evaluating the operational readiness of products and services in the Platform, Cloud TV/DVR/VOD, Home Networking, and Mobile Applications spaces. Our teams of architects, designers, business analysts, software engineers, configuration managers, and support engineers have the capacity to advance both abstract strategies and hands-on solutions to change how we do operations.


Job Description:

You'll play a pivotal role in creating user experiences for engineering support applications at the largest multi-media and Entertainment Company in the country. You'll support the creation of interfaces, design patterns and interactions across various internal products and platforms. You're a big picture thinker that has a head for complexity and digs deep to understand user behavior intent. You excel in a fast-paced, collaborative, agile environment that includes designers, engineers, business, strategists and architects.


Job Responsibilities:

  • You'll be a key part and a strong voice of the idea generation process, working directly with product teams to facilitate design thinking sessions
  • Work in all areas of experience design (generative and evaluative research, interaction design, information architecture and visual design)
  • Iterate design solutions, articulate design decisions and provide feedback on wireframes, and lead definition of patterns and standards.
  • Collaborate and consult with stakeholders and team members to translate rough ideas and opportunities into clear concept models, tangible prototypes, and screen designs.
  • Work to synthesize feedback and input from users, product management, engineering, and business stakeholders into a cohesive vision.
  • Be a champion for users' needs from requirements gathering through solution definition.
  • Develop information architecture, interaction flows and user interface deliverables, including wireframe mockups, detailed visual design mockups, storyboards, flow diagrams, etc.
  • Lead and facilitate user research and usability testing activities.
  • Participate confidently, support, communicate in the full design and course-correct in the development cycle to ensure that creative innovations in user-centered design are faithfully delivered.


Job Qualifications:

  • User-centered design experience
  • Strong design facilitation skills leading project teams in participatory and collaborative design sessions.
  • Strong application of interaction design best practices.
  • Clear understanding of usability heuristics and experience performing real-time design evaluations.
  • Demonstrated experience solving complex user (cognitive) problems through visual design, interaction design, and usability expertise.
  • Demonstrated skill applying user-centered design practices, e.g., using ethnography data, user needs analysis, participatory design, end-user observation data, and usability testing data to influence design decisions.
  • Ability to rapidly sketch out user-flows with pencil and paper, whiteboards, or post-it notes.
  • Strong experience developing interactive prototypes and documentation to aid evaluation of designs for complex applications.
  • Strong design foundation including adept use of grids, typography, visual hierarchy, etc.
  • Excellent visual, verbal, and written communication skills, with the ability to effectively engage and convey ideas to technical and business teams with passion and diplomacy.


Nice to Have (Not Required):

  • Experience with JAD a plus.
  • Experience with Axure a plus.

Posted By

Alex Kramer

Dice Id : ceiam
Position Id : AKJO041252
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