UX Content Strategist

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Mainz Brady Group
SMS, UX, Web, B2C, Software, Development, Biotechnology, Telecommunications, Sales
Contract W2
Work from home not available Travel not required

Job Description

Full Description:

Our Client is seeking a Content Strategist for a 3-month contract in Carlsbad, CA.
• Solve complex problems, using data, analytics and business objectives to inform (but not overwhelm) customer-facing content.
• Participate in generative research by visiting the store and being involved in user testing.
• Define the value prop in every new initiative, helping keep the end goal in sight.
• Write succinct, on-task content that engages users and reduces confusion, e.g., onboarding, toasts, modals, error messages, FAQ, transactional emails, push/SMS, etc.
• Ensure UX copy meets the highest level of compliance with Web Content Accessibility Guidelines (WCAG).
• Manage messaging to ensure satisfactory E2E experiences; minimize friction for the customer while driving desired outcomes.
• Audit/revise/retire content, ensuring a consistency of voice and tone throughout the experience; enhance flows, page organization and information architecture.
• Contribute to the development of content processes; collaborate with designers and researchers to support a cohesive UX ecosystem.
• Educate business/product managers and other teams on content strategy's role in shaping new features and program launches.
Required Skills:
• Significant writing and editing experience in e-commerce and tech, preferably B2C.
• Solid work samples showcasing a data-driven approach that takes into consideration: business metrics, site assessment, competitive analysis and secondary research.
• Excellent presentation, communication and negotiation skills.
• Exceptional command of grammar and punctuation.
• Enthusiasm for following the latest industry news and developments.
• Curiosity to design to ADA standards as well as test with screen readers.
• Ability to juggle multiple projects; adaptable to ever-changing priorities.
• Bachelor's degree and 5+ years of experience, or master's degree and 3+ years of experience.

Are you available? Please send your most current resume to Eric at resume@mbg.com
Please reference JO#16481EK
Mainz Brady Group provides technology staffing solutions to the best known companies in Software Development, Finance, Electronics/Manufacturing, Retail, R&D, Services, Biotechnology, Healthcare and Telecommunications.
We specialize in Information Technology, Technical Sales and Marketing Staffing on a Contract, Contract to Hire, and Direct Hire basis.
To see a complete listing of all current openings please visit us at www.mbg.com/
To download our FREE Mobile Apps (MBG Jobs), visit www.mbg.com/mobileappsv

Company Information

At Mainz Brady Group, we recognize that our greatest strength is the people we provide…you! We will work with you to help you manage your career, now and in the future, and it all starts with our partnership.
Dice Id : 10114266
Position Id : 16481
Originally Posted : 2 months ago

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