We Are Hiring
You-ve designed products. You-ve designed experiences. Now come join us in building the future of people-centered healthcare. Be a part of creating something special from the ground up that truly makes a difference. Why Join Ascension? Ascension is moving healthcare forward with our nation-wide transformation initiative. We have established an in-house, interdisciplinary Design Team tasked with designing the technology-enabled services and experiences of healthcare across the entire spectrum of care delivery. This team - in deep collaboration with colleagues in research, product management, technology, clinical practice, and more - uses human-centered design methods to understand the needs and motivations of our patients and providers and bring solutions to life. What You Will Do
As a UX Designer, you will be responsible for creating new patient and clinician digital experiences across healthcare touchpoints; including web communications, web applications, health record interfaces, communication systems, native mobile apps, telemedicine systems, and more.
The work of your team includes research and synthesis to understand latent user needs, design explorations to iteratively generate design options, ample prototyping to bring ideas to life, collaboration with product, technology, marketing, and clinical colleagues, and a relentless passion for engaging directly with the user to continuously improve the experience.
Your role will be part of the early formation of the interdisciplinary Design team, and you will help to put best practices in place for the team-s digital design operations. You will teach your peers and mentor less experienced designers, and you will be part of bringing design and design thinking to non-design colleagues across the organization.
Lead strategic digital design projects from conception to execution
Establish digital design operations and support UX team development
Represent digital design capabilities with executive leaders across the organization
What You Will Need
Where You Will Work
River North is Chicago-s most renown area. Ascension-s workspace is right in the heart of this area inside a historic landmark building with amenities to help feed your creativity. Enjoy lounges, private offices, and conference rooms with stunning views of the Chicago River - plus an onsite fitness center and a coffee bar with full-time barista. Commuting is a breeze with more than 10 bus lines all within a two-block radius. After work, walk out and enjoy some of the city-s best restaurants and entertainment options.
Expert capability in digital interface design and the use of human-centered design methods are critical to this role. An understanding of how digital experiences connect to and are shaped by service design, communications design, technology, and marketing strategies is highly valued, as is experience with healthcare, ecommerce techniques, and behavioral economics.
Empathy for the user and a deep understanding of user-centered design (UCD) practices and principles
Ability to identify design opportunities and iteratively evaluate and refine concepts through user-centered research and synthesis
Collaborating with colleagues to generate many possible design solutions
Rapid prototyping to bring concepts to life in service of learning and advancing understanding of user needs and behaviors
Conducting feedback discussions with users and internal stakeholders to refine concepts
Experience in both digital and non-digital flavors of UX
A basic understanding of various technologies, including a sensibility of technical limitations and an interest in the latest technological advancements
Aptitude in aligning product designs to business strategies and goals
Fluency in prototyping across a variety of media, such as sketching, user stories, user journeys, wireframes, Sketch, Invision, Adobe XD, etc.
A high level of proficiency with design management and the experience to advance the team-s design operations
Excellent interdisciplinary team collaboration skills, including team leadership
Work Experience :
*** Please include a link to your portfolio in your application ***
We want you to show off your initiative, intuition, and results from whatever you-ve been working on in the past. Please share your portfolio of work. Tell us what inspires you. Show us what you-ve been up to, and we will do the same!
#m!t2020 Equal Employment Opportunity
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