Process Engineer

AOTS, BMP, WFA, CMO, FMO, Greenfield, Process Engineer
Contract W2, Contract Corp-To-Corp, 6 Months
Depends on Experience

Job Description

Process Engineer

Location: Dallas, TX OR Atlanta, GA OR Durham, NC

Duration: 6+ Months

Your future duties and responsibilities
The PE is responsible for supporting Solutioning, creation/clarification of business requirements and performing process mapping and re-engineering functions for Service Assurance focused initiatives.
Required qualifications to be successful in this role
Excellent communication skills
• Strong process background including process mapping, re-engineering, CMO to FMO, Greenfield versus enhance
• Proactive organizational and analytical skills, with focus on software solutioning and process mapping
• Business process management and continuous improvement.
• Ability to understand and map end to end value stream process and provide solutioning recommendations and oversight
• Decompose complex flows and processes and translate business and technical requirements into User Stories and FMO architecture/process diagrams
• Support and drive design and solutioning functions
• Understanding of Service Assurance at client with a focus on Ticketing processes and systems (AOTS, BMP, WFA)
• Identify process gaps and target improvements in business operations;
• Provide inputs and participate in the cross-functional development of procedural standards and processes
• Knowledge of large telecom projects. Knowledge of/experience with client required (7+ years preferred)
• Knowledge of processes critical to trouble ticketing, ticketing routing and flow
• Experience working remotely
• Must understand Agile / SAFe technology and processes

Dice Id : 10114908
Position Id : 6808157
Originally Posted : 2 months ago
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